Direct Support Professional

Core Dynamics LLC seeks an Overnight Direct Support Professional to ensure stability of client software systems and infrastructure. In this Austin-based role, you’ll monitor dashboards and alerts, perform basic troubleshooting, execute runbooks, and escalate incidents to on-call engineers. You’ll document issues, coordinate handoffs, and help maintain SLAs for diverse technology environments. Working in small, agile teams, you’ll support continuous improvement of monitoring and incident process…