Direct Support Supervisor - Behavioral Supports

Direct Support Supervisor - Behavioral Supports Quick Snapshot

Location: Joplin, MO
Pay Starting at: $22.50-$24.84 per hour, based on experience
Employment Type: Hourly, non-exempt
Schedule:Sunday - Thursday 7:00am to 3:00pm
Training: Paid initial and ongoing certifications provided
Role Type: Hands-on residential support, staff mentoring, behavioral support, and daily operations

The Arc of the Ozarks is hiring a Direct Support Supervisor - Behavioral Supports to help lead services for individuals with intellectual and developmental disabilities in a residential setting. This is a good fit for someone with direct care experience who is ready to mentor others, stay hands-on, and grow into a stronger leadership role.

Why This Role Matters

In this role, you help create a safe, supportive, and structured home environment where individuals can build independence, participate in their community, and receive consistent support from a well-trained team.

You will work closely with the Program Supervisor, Behavior Support Technicians, and individuals served to help each person move toward their goals while making sure daily supports, documentation, routines, and team communication stay on track.

What You’ll Do

As a Direct Support Supervisor - Behavioral Supports, you will:

• Support individuals with daily living skills, including hygiene, cooking, cleaning, grocery shopping, meal preparation, community activities, and personal goals
• Help implement personal plans, behavioral supports, and individualized strategies
• Mentor and support Behavior Support Technicians in the home
• Assist with staff training, communication, documentation, and daily follow-through
• Help maintain a safe, clean, and therapeutic home environment
• Observe and document changes in physical condition, behavior, emotional status, and progress toward goals
• Assist with medication administration after required certification
• Support crisis prevention and de-escalation using training provided by The Arc
• Communicate concerns, incidents, and updates to the appropriate supervisor or team member
• Help ensure individuals are treated with dignity, respect, and compassion

Schedule / Location / Pay

This position is based in Joplin, MO and supports individuals in a residential setting.

Pay Starting at: $22.50-$24.84 per hour, based on experience

Schedule: Sunday - Thursday 7:00am to 3:00pm

Because this role supports residential services, some flexibility may be needed based on the needs of the home and individuals supported.

Training, Certification, and Support

The Arc provides paid initial and ongoing training to help you succeed in the role. Training may include:

• CPR and First Aid
• MANDT verbal and physical de-escalation
• Paraclete
• Level One Medication Aide
• Abuse and neglect training
• Electronic documentation
• Other required department or home-specific training

What We’re Looking For

Required:

• High school diploma or equivalent

• At least 6 months of experience providing direct care, treatment, habilitation, or support in a human services setting

• Ability to work respectfully with individuals with intellectual and developmental disabilities

• Ability to communicate clearly and document accurately

• Ability to exercise good judgment, stay organized, and ask for help when needed

• Licensed and insured driver

• Ability to obtain a Class E driver’s license if driving individuals served in an Arc vehicle

• Ability to stand, stoop, push, pull, and lift up to 50 pounds

Preferred:

• Experience supporting individuals with intellectual disabilities, developmental disabilities, autism, behavioral needs, or psychiatric/behavioral diagnoses

• Experience mentoring, training, or leading other staff

• Experience with medication administration, documentation, behavior supports, or residential services

Benefits and Additional Details

This role includes:

• Mileage reimbursement when using your personal vehicle for client activities

• Potential for annual wage increases based on performance

• Excellent opportunities for growth and promotion within the organization

• Paid initial and ongoing training certifications
• Competitive salary and excellent working environment
• Health, Vision, Dental, and Life Insurance
• 403(b) plan, including up to 4% employer match at 1 year of service
• Employee Assistance Program
• Wellness Program

Why Join The Arc

The Arc of the Ozarks supports individuals with disabilities in enhancing the quality of their lives. Our teams help people build independence, participate in their communities, and live with dignity.

This role is more than supervision. It is leadership through example. You will support the people we serve while helping other team members grow in confidence, consistency, and skill.

Apply

Apply today to join The Arc of the Ozarks as a Direct Support Supervisor - Behavioral Supports in Joplin.

Questions? Contact the Talent Acquisition Team at 417-771-3700 or Jobs@thearcoftheozarks.org. Please include your name and the position/location you are interested in.