Director, Accounting Services

Job Requirement:

• 12+ years in BPO operations, Finance & Accounting services (Automotive domain added advantage)

• 5+ years in senior leadership or director‑level roles, leading large-scale global operations of 700+ FTEs.

• Strong experience in multi‑tower delivery, governance, contract negotiations, and operational excellence.

• Deep expertise in digital transformation, automation, AI, analytics, and ERP/platform modernization ( SAP).

• Strong commercial acumen with a proven track record in managing RFP's, RFQ's, budgets, revenue, and profitability.

• Available to work in UK hours.

Job Responsibilities:

• Leads global, multi‑tower operations for 1000+ FTEs, driving strategic execution, performance stability, and resource optimization across delivery locations.

• Spearheads digital transformation initiatives—including automation, AI, analytics, and ERP modernization—to improve efficiency, accuracy, and scalability.

• Manages end‑to‑end financial governance, ensuring commercial discipline, profitability, and strong executive‑level client partnerships while supporting business growth.

• Builds organizational capability by developing leaders, strengthening succession pipelines, and fostering a high‑performance culture focused on accountability and innovation.

• Ensures smooth functioning by overseeing operations & teams.

• Participates in organizational initiatives and discussions for growth and development.

• Ensures optimal staffing and spearheads recruitment and training strategies.

• Works closely with the leadership to develop and implement strategy to achieve departmental objectives and targets.

• Oversees financial functions for the team and drives financial efficiency for the team.

• Supports business development by participating in business development initiatives and discussions with internal stakeholders and clients.

• Represents team in leadership and client meetings.