Director, B2C Travel Insurance

Join AXA Partners as our Director of B2C Travel Insurance – Drive Growth, Innovation, and Customer Success! Are you a strategic eCommerce leader passionate about transforming travel insurance sales through digital channels? Do you thrive on leading teams, leveraging data, and pushing innovative marketing strategies? We want you to spearhead our B2C growth and make a real impact on millions of travelers! What you’ll be doing: Develop and execute a scalable eCommerce growth strategy to maximize revenue and profitability in AXA’s B2C travel insurance channel. Lead and inspire a high-performing team, fostering a culture of innovation, collaboration, and customer-centricity. Oversee end-to-end management of digital platforms, enhancing customer experience, funnel performance, and conversion rates. Drive digital marketing initiatives including SEO, paid media, affiliates, social media, and CRM campaigns to attract and retain customers. Use data analytics and A/B testing to optimize pricing, promotions, content, and website performance. Collaborate with global and local teams to align strategies, implement new capabilities, and stay ahead of market trends. Manage vendor relationships and develop affiliate strategies to sustain and accelerate growth ambitions. Monitor key KPIs and leverage insights to continuously refine the product portfolio and user journey. What you'll bring: 10+ years of experience in eCommerce, with at least 5 years in a senior leadership or strategic role. Proven expertise in digital marketing channels such as SEO, SEM, social media, and affiliate marketing. Strong background in analytics tools (Google Analytics, etc.) and testing methodologies (A/B testing). Strategic thinker with excellent communication, presentation, and leadership skills. Ability to manage multiple stakeholders in a matrix organization and adapt quickly to change. Entrepreneurial mindset with a focus on data-driven decision-making and innovation. Deep understanding of travel insurance or financial services is a plus but not mandatory. What we offer: At AXA Partners US, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive: Salary range: USD $126,940 – $169,253 Annually Annual Company & Performance based discretionary Bonus 20 days Annual Leave (rising to 25 days based on length of service) 11 Paid Company Holidays Medical, Dental, Vision and Life Insurance HSA, FSA and HRA available + Employer Contribution 401(k) Pension Plan & Employer match Paid Parental Leave Education Reimbursement Hybrid Work/Open to remote For more information about benefits, click here; https://www.careers.axapartners.com/global/en/us-benefits To apply, click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa #LI-JP1