Director of National Accounts

Performance Contracting Inc is seeking a Director of National Accounts.

The Director of National Accounts plays a pivotal role in aligning customer engagement strategies, driving organizational growth initiatives, and ensuring cohesive execution across branches. This individual will work cross-functionally with internal stakeholders including Operations, Branch Leadership, Labor Relations, and Project Teams to deliver targeted results and build sustainable client relationships.

Responsibilities include:

Identify and prioritize top/target customers across the region.
Lead the implementation of 1PCG product lines within identified accounts.
Drive targeted customer acquisitions through strategic outreach.
Coordinate with General Contractor (GC), EPC’s and Mechanical leadership for consistent client approaches.
Monitor and analyze the effectiveness of branch customer engagement events.
Conduct analysis into challenging and successful customer/project experiences:
Develop Corrective Action Plans (CAPs) and best practices.
Assign and support branch-level ownership and accountability.
Collaborate with Operations to design and execute regional growth plans (e.g., Glazing, Scaffold).
Identify and promote PCG’s unique value proposition to new and existing customers.
Develop and implement a comprehensive business development strategy aligned with organizational goals.
Work closely with Branch Leadership and Labor Relations to ensure consistent and aligned union engagement strategies.
Assess and evaluate construction materials and methodologies for performance and cost-effectiveness.
Identify and pursue pre-fabrication opportunities in collaboration with relevant stakeholders.
Analyze inefficiencies in project delivery and recommend strategic adjustments to improve competitive edge.
Establish standardized CRM procedures and reporting expectations across all branches.
Identify and empower Branch Champions to leverage key customer relationships.
Actively participate in branch sales meetings, strategic planning sessions, customer events, and milestone reviews.
Work with project teams to ensure continuity throughout the entire project.

Basic Requirements

At least 10 – 15 years of experience with business development skills.
Preference in industrial and power construction or experience on the PCI scopes of work.
Bachelor’s degree in Construction Management, Construction Science, Business/Marketing or related field, or comparable work experience.
Ability to travel up to different branch locations.

Preferred Requirements

Ability to create instant credibility, generate interest and articulate PCI’s value proposition.
Detail oriented with excellent follow-up skills.
Strong oral and written communication skills.
Ability to work in a fast-paced team environment.
Superb customer service skills.
Critical thinking and problem-solving skills.
Ability to multitask.
Ability to build strong relationships with customers.
Ability to use multiple lead generation tools such as LinkedIn and other online tools.