Director, Client Partner

Drive strategic growth and client success as a Director, Client Partner at EPAM. You'll manage established client relationships across the Seattle region, focusing on retail, technology/ISV, and manufacturing verticals while shaping innovative solutions and establishing optimal operating models for sustainable growth. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful changes.

Req# 980776430

Responsibilities

• Manage established client business and develop new opportunities through solution shaping, scoping, pricing, and establishing optimal operating models
• Learn and navigate client priorities and industry trends within retail, technology/ISV, and manufacturing verticals to identify and develop new opportunities
• Drive pre-sales activities, RFP solutioning, proposals, and delivery strategies tailored to the Pacific Northwest market needs
• Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success
• Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation
• Establish and cultivate strong client relationships and local networks while developing connections within EPAM's global team of business and technology experts
• Maintain responsibility for account P&L and growth KPIs
• Oversee cross-functional teams working in global environments while serving as an expert consultant leading business transformation and product strategies
• Actively drive new business development and net new logo acquisition in the Pacific Northwest, leveraging both hunter and farmer skills
• Collaborate closely with sales, marketing, and technology partners (e.g., Microsoft, AWS, Databricks) to execute local events, campaigns, and partnership initiatives

Requirements

• Demonstrated success in developing and growing client relationships within the existing portfolio and with new logos, and leading teams delivering end-to-end digital engineering solutions within a services organization
• Strong knowledge of technology platforms, trends, and the local business landscape in Retail, High-tech, or Manufacturing industries
• Strategic thinker with high business acumen and experience managing P&L responsibilities for profitable account growth
• Proven ability to map client stakeholders, initiatives, and appropriate technology solutions and build a pipeline of growth opportunities
• Experience working with multi-geo and diverse technology teams, ideally across global delivery centers
• Creative problem solver who approaches challenges with confidence and self-guidance
• Superb verbal, presentation, and written communication skills with an ability to foster connections across all levels of a client’s organization
• Experience in services sales and delivery, with a focus on technology consulting and digital transformation.
• Strong partner development skills and a track record of sourcing business through technology alliances.
• Location: Seattle or Portland

Benefits

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
• Paid Holidays - nine (9) total per year
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program