Director, Customer Success
Posted Updated
Turn passion and enthusiasm into a profitable endeavor. Membership Advisors are the bridge from lead to member and are a core component to our members’ experience. Our advisors are knowledgeable, personable, passionate about fitness and possess unlimited potential for personal, professional and financial growth.
- Responsible for selling club memberships
- Prospect new business and clients
- Host events and workshops for in-club lead generation
- Achieve or exceed individual sales goals, renewals and ancillary service goals
- Pre-planning each month with strategic outreach, for securing member referrals
- Build rapport and lasting relationships with prospective and current members
Under the leadership of a General Manager, the support of a Regional Sales Manager and a sales team, advisors must display, have knowledge of and participate in all the club's services, programs, and products
- Previous sales experience preferred
- An entrepreneurial spirit
- Confidence to perform on an incentive based salary
- Excellent verbal and written communication skills
- Enthusiastic, energetic, personable and friendly disposition
- Personal passion for health and fitness
- Enjoy working within a team
- Strong time management skills and practices
- Willing to work evenings, weekends and holidays
- Personal passion for health and fitness
- Enjoy working within a team
- Strong time management skills and practices
- Willing to work evenings, weekends and holidays
- Strong base salary along with numerous sales commission opportunities
- Health Insurance – Medical, Dental, Vision
- 401K plan
- Complimentary Club membership
- 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café services and Shop items