Director, Educational Programmes and Events, Asia-Pacific

DUTIES AND RESPONSIBILITIES

The core functions of this position include but are not limited to the following:

Program/Project Management

1. The role will be responsible for working with the Executive Director, global colleagues, volunteers, and members, to develop and oversee the delivery of a CASE Asia-Pacific education programme and event strategy in support of member institutions and in line with annual operational targets.
2. Identify and monitor best practices in adult learning and understand member institution’s learning objectives.
3. Develop and maintain an annual calendar for educational program curriculum.
4. Serve as project lead for 20-30 in-person and online events per year including conferences, workshops, master classes and institutes.
5. Excel in relationship management, identifying, cultivating, managing, and stewarding 100+ faculty and volunteers, including CASE Trustees, Council Members, and Commissioners, to help deliver education programmes and events for the Asia-Pacific region.
6. Work with volunteer leadership to develop and design program structures, content, and value- added components for in-person and online programs.
7. Manage platform and venue selection/RFP/contracting process, to ensure programs are delivered via modes, locations and properties that provide the best ROI for CASE.
8. Direct on-site activities as the primary CASE representative, managing all areas of conference/program operations, demonstrating impeccable judgment, ensuring event best practices, fiscal responsibility, contractual obligations; and interpersonal relationships with hotel representatives, vendors, and speaker logistics.
9. Exhibit a high level of interpersonal skills and professionalism, serving as an ambassador for CASE as you interact with 1000+ volunteers, members, and delegates annually.
10. Manage speaker engagement, attendee communications, and post conference evaluation and analysis, including year-on-year comparisons. Provide timely and meaningful program feedback to volunteers and CASE staff.
11. Demonstrate an entrepreneurial approach, maintaining knowledge of markets, new products, program delivery modes, as well as marketplace conditions, enabling programs to maintain a competitive advantage. Employ data and market research available from CASE to make informed decisions.
12. Work proactively with the marketing and communications team to promote conferences, workshops, masterclasses, institutes, and events.
13. As part of a global professional family of program managers, engage in collaborative work to enhance CASE education programs globally.
14. Travel throughout the Asia-Pacific region as required, approximately 30%, subject to prevailing travel restrictions and guidelines, to execute education programs, requiring irregular hours and some weekend travel.
15. Responsible for managing 1 staff to support programme development and delivery.
16. Other duties as assigned by the Executive Director

Fiscal Management/Budget Responsibilities/Judicious Use of Resources

• Assist Executive Director and General Manager to develop, manage, track, and reconcile budgets for educational programmes and events.
• Monitor budget regularly and provide forecasts as requested.
• Exercise fiscal responsibility in the utilisation of all resources.

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POSITION REQUIREMENTS

1. Education and Experience:

• Minimum qualification of a bachelor’s degree
• Ten years or more years’ experience in volunteer management, education program development and events – in-person and online, conference design, meeting logistics, or an equivalent combination of relevant experience and education/training required.
• Progressive responsibility in management experience in an educational, member/volunteer-driven environment shall be an advantage.
• Advancement related experience highly desirable.
• Experience in instructional design for adult learners highly desirable.

2. Skills and Abilities:

• Excellent organizational, interpersonal and communication skills (both written and oral)
• Excellent leadership and relationship building skills
• Superior English with additional Asian language an advantage
• Possess good technical knowledge of MS applications, web applications. Expertise in AI applications is desirable.
• Ability to work independently, proactively and with minimal administrative support and supervision
• Good analytical skills and adaptation to new technology
• Tact and sensitivity in communicating with people from varied national, cultural, and linguistic backgrounds
• Knowledge of print production and marketing
• High productivity and ability to manage multiple priorities
• Demonstrate a positive approach in demanding situations
• Flexibility to work off-site and irregular hours, as required for events
• Regular travelling throughout the Asia-Pacific region is required