Director, Enterprise Resource Planning Applications

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Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

8:00 AM

5:00 PM

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

The Children’s Healthcare of Atlanta Enterprise Resource Planning Applications Director will serve as the product owner for the ERP system. They will be responsible for the overall management and operations of the ERP ecosystem and will be accountable for achieving strategic performance goals set by executive leadership. The Director, Enterprise Resource Planning will be responsible for creating and maintaining a governance structure for prioritization of work for all domains, while ensuring the successful transition of team members to a centralized support model in order to stabilize and optimize ERP Workday systems and processes. The Director will be a result driven and ambitious leader skilled at developing the partnerships and influence necessary to drive meaningful change.

Experience

• 10 years of experience working in a collaborative business setting with knowledge in ERP operations: human resources operations, financial operations and payroll operations, and supply chain management
• Demonstrated ability to build and develop high-performing teams and partnerships to achieve meaningful results and quantitative business goals
• Demonstrated knowledge of the ITSM or ITIL framework for technology management
• Thorough experience portfolio management with expertise in both technical product delivery and customer-centric product management tactics
• Experience working in a large organization with mass communication, training, and culture management tactics

Preferred Qualifications

• Master’s degree business administration or similar healthcare management related area of study
• Workday Certification in any of the major business domains (HCM, SCM, FIN, PAY)
• Project management professional (PMP)
• ITIL 4 Foundation Certification or similar

Education

• Bachelor’s degree in Information Technology or related field. Master’s degree preferred

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• Effective team and leadership communication skills
• Advanced business acumen and collaboration skills
• Demonstrated analytical, organization, interpersonal, and leadership skills as well as aptitude for conflict resolution and problem solving
• Team and staff capability development skills
• Fast-paced and detail-oriented worker who takes ownership and leadership over complex and ambiguous topics or initiatives.
• Knowledge in human resource operations, financial and accounting operations, supply chain management, and payroll operations.
• Executive presence with the ability to lead, educate, energize, and coach staff, business partners, and executives to work towards shared goals
• Results and KPI driven mindset

Job Responsibilities

• Oversight & ownership of the ERP system containing over 240+ integrations and nearly 300 business processes.
• Create and maintain governance structure for prioritization of work for all domains.
• Ensure successful transition of team members to centralized support model.
• Oversee system security audit and implementation of results.
• Monitor team performance to deliver on commitments to domains.
• Establish and cultivate relationships with key stakeholders and leaders from Tier 1 and Tier 2 to ensure holistic approach to delivering product.
• Instill Senior executive confidence in Children’s Workday implementation.
• Improve user satisfaction with Workday product.
• Develop comprehensive, long-term roadmap for Workday.
• KPI’s to monitor system performance and success.
• Partner with operational and executive leadership to improve business process efficiency and to develop strategies for providing a seamless user experience to the wide variety of product users.
• Manage vendor relationships to ensure value and quality delivery.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

1575 Northeast Expy NE

Director/Senior Director