Director, Golf Player Development

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The Director, Golf Player Development oversees AMM (active member management) club operations across the Southeast and Northeast Regions. This role is responsible for club visits and ongoing oversight of lesson revenue performance, member engagement, Play 9 participation, and new member onboarding. The Director conducts two to three visits per club annually, including a full-day visit to review results against prior performance and build go-forward action plans with club leadership. The role partners with General Managers and instructional staff to drive consistent execution of player development programs across both regions.

Reporting Structure

· Reports to the SVP of Golf Operations

Key Responsibilities

• Manager AMM (active member management) club operations across the Southeast and Northeast Regions, serving as the primary point of contact for club-level player development performance.

• Conduct two to three visits per club annually, including one full-day visit per club to review past results and build go-forward action plans with club leadership.

• Evaluate lesson revenue performance at each club and identify opportunities to grow instruction sales.

• Monitor member engagement metrics and partner with General Manager and instructions staff to strengthen participation.

• Oversee Play 9 program execution and track adoption at each club.

• Review new member onboarding processes at each club and confirm consistent execution across the region.

• Document visit outcomes and track progress against action plans between visits.

• Prepare performance reports on lesson revenue, member engagement, Play 9, and new member onboarding by club and by region.

• Identify underperforming clubs and provide targeted recommendations to improve results.

• Coordinate player development priorities with regional leadership and club-level goals.

• Partner with club leadership on the recruitment and onboarding of instructions staff.

• Support career development and succession planning for instructional staff through training and coaching.

• Collaborate with cross-functional teams, including Marketing and Operations, to implement player development initiatives.

• Assist clubs with escalated member concerns related to instruction and player development programs.

Qualifications

Required

· Bachelor’s degree in business administration, Hospitality, Golf Management, or a related field.

· 5 years of experience in in golf operations, instruction, or player development.

Preferred

· Master's degree in business administration, Hospitality Management, or a related field.

· Experience overseeing player development or instruction programs across multiple clubs.

· PGA or LPGA certification.

· Ability to develop and execute regional action plans based on club-level performance data.

· Strong knowledge of golf instruction programs, member engagement strategies, and onboarding best practices.

· Exceptional communication and analytical skills with a results-oriented mindset.

· Ability to build relationships with General Managers and instructional staff across a multi-club region.

Physical Requirements

· Work is performed in a mix of office and club-based environments.

· Must be able to remain in a stationary position for extended periods of time while using a computer.

· Frequent use of standard office equipment such as computers, phones, and video conferencing tools.

· Occasional lifting of materials up to 10 pounds may be required (e.g., laptops, peripherals).

· Frequent travel to clubs across Southeast and Northeast Regions for club visits, meetings, and training.

Work Schedule

· Standard corporate business hours (typically Monday–Friday).

· May require occasional evening or weekend work to support club visits or critical project deadlines.

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Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.