Director - Hospice Home Care / Home Health / Hospice Inpatient Unit

OVERALL PURPOSE OF JOB:

This position manages the delivery of patient care in the Hospice Inpatient Unit, Home Health, and Hospice Home Care to ensure satisfaction of diverse needs, effectively utilize hospital resources, and ensure compliance with applicable regulatory agencies.

ESSENTIAL FUNCTIONS OF JOB: (other duties may be assigned)

1. Plan, organize and direct operations within the Agency.

• Oversee staff activity to ensure that the work is completed in accordance with established policies and procedures.
• Monitor budget usage and variances and implement corrective action as needed.
• Develop staffing patterns to ensure adequate coverage and approve paid time off and schedule the work to be completed. Reallocate staff as necessary.
• Oversee agency contracts of outside services.
• Develop and maintain departmental policies, procedures and standards.
• Monitor operations for effectiveness.

1. Meet financial management responsibilities.

• Develop and maintain fiscal performance parameters.
• Conduct cost/benefit analysis as required.
• Prepare operational, statistical, and capital equipment budgets annually.
• Manage available resources in an efficient manner.
• Initiate or participate in cost containment efforts.
• Identify potential savings through changes in products or procedures utilized, or volume fluctuations.
• Prepare realistic operational, statistical and capital equipment budgets for multiple areas of responsibility in a timely manner.
• Regularly monitor fiscal performance by analyzing budget versus actual performance and conduct cost/benefit analysis as required.
• Plan and implement new revenue producing services.
• Monitor stock levels, storage and utilization of supplies.
• Coordinate department purchases, schedule repairs and preventative maintenance checks of all equipment.
• Annually review current procedural terminology codes, revise or adjust codes to obtain appropriate insurance reimbursements.

1. Develop and maintain department based performance improvement.

• Develop performance parameters.
• Monitor and correct performance variances.

1. Coordinate departmental compliance with regulatory agencies.

• Maintain current standard knowledge base of applicable regulations.
• Assess compliance with applicable regulatory agencies at the departmental level.

1. Direct team conference meetings.

• Ensure transdisciplinary approach and communication.
• Monitor patient outcome reports.

1. Maintain holistic patient care environment.

• Ensure assessment of mind, body and spirit.
• Provide care provisions for mind, body and spirit.

1. Develop and implement internal and external marketing plan.

• Develop a sound patient referral base.
• Maintain high program visibility.
• Act as liaison between Hospice and hospital departments, outside agencies, community groups, etc.
• Provide educational in-services to various organizations.
• Work in conjunction with Hospital Community Liaison and Marketing Department.

1. Employee Life Cycle

Identify, interview and hire qualified personnel.

• Follow policies and procedures when hiring new staff; follow structured interview checklist; ask legal, open-ended questions that increase the likelihood of job match and validate qualifications.
• Review essential job functions with the applicant.

Evaluate the job performance of team members

• Complete scheduled performance appraisal forms for assigned employees by the end of the scheduled month & follow policies and procedures according to the Human Resource Department.
• Provide continual assessment, monthly comments, quarterly employee acknowledgement and annual appraisal.
• Determine if performance goals of staff members have been met.

Counsel, discipline and discharge employees

• Properly document the employee’s performance along with the corrective action which must be taken by the employee to improve or to remain employed.
• Seek feedback from the Human Resource Director prior to taking adverse employment actions, while following the Human Resources Department policies and procedures.