Director, Human Resources
Department: Human ResourcesLocation: The Star in Frisco, Texas
Position Summary
The Human Resources Director is responsible for leading and actively executing the organization’s human resources strategy and daily operations. This is a hands-on leadership role requiring both strategic insight and direct involvement in day-to-day HR execution. The Director serves as a trusted advisor to leadership while working side-by-side with teams to drive results, solve problems, and enhance the overall employee experience.
Key Responsibilities
Strategic Leadership & Execution
Develop and implement human resources strategies aligned with business objectives, including talent acquisition, workforce planning, compensation, employee development, and retention.
Partner closely with executive leadership to anticipate organizational needs and proactively address talent and culture priorities.
Balance strategic oversight with active, day-to-day execution of HR initiatives and priorities.
Contribute to financial planning through forecasting, budgeting, and aligning HR resources to organizational needs.
HR Operations & Advisory
Act as a trusted advisor to leadership, providing guidance on employee relations, organizational structure, workforce planning, and performance management.
Build and maintain strong relationships across the organization to support business goals and foster a high-performance, engaged culture.
Lead the development, implementation, and continuous improvement of HR policies, procedures, and programs.
Actively support and execute core HR processes, ensuring high-quality, timely delivery.
Compliance & Risk Management
Ensure compliance with all federal, state, and local employment laws and regulations.
Stay current on legislative changes and proactively advise leadership on impacts and required actions.
Lead and conduct thorough, objective investigations and manage complex employee relations matters with discretion and professionalism.
Talent & Workforce Effectiveness
Drive initiatives to enhance employee engagement, retention, and overall team effectiveness.
Identify training and development needs and ensure practical, actionable solutions are implemented.
Provide hands-on coaching and guidance to managers in performance management, employee relations, and team leadership.
Employee Experience & Communication
Strengthen employee engagement through consistent, clear, and timely communication.
Support the development and delivery of HR communications, tools, and resources that enable leaders and employees to be successful.
Champion initiatives that foster an inclusive, collaborative, and high-accountability culture.
Team & Program Leadership
Lead and develop HR team members, fostering accountability, collaboration, and continuous improvement.
Maintain direct involvement in key projects and initiatives, ensuring quality execution and measurable outcomes.
Oversee and contribute to special projects as needed, with a willingness to step in wherever required.
Qualifications
Bachelor’s degree in Human Resources or a related field preferred
10+ years of progressive HR generalist experience
4+ years of leadership experience within human resources
Demonstrated expertise across core HR disciplines, including employee relations, talent acquisition, compensation, benefits, and employment law
Proven ability to both develop strategy and execute tactically in a fast-paced environment
Strong communication, relationship-building, and influencing skills across all levels of the organization
High level of discretion and judgment in handling confidential information
Technology & Systems Proficiency
Demonstrated experience leveraging modern HR technologies and systems to improve efficiency, reporting, and employee experience
Proficiency with HRIS platforms (e.g., Workday, UKG, ADP, or similar) including reporting, data management, and workflows
Strong capability using data and analytics to inform decisions, identify trends, and drive action
Advanced skills in Microsoft Office (Excel, PowerPoint, Word, Outlook), with the ability to build clear, executive-ready materials
Experience with digital tools supporting recruiting, onboarding, performance management, and employee engagement
Comfortable adopting and optimizing new technologies, including automation tools and AI-enabled solutions, to enhance HR effectiveness
Personal Attributes
The successful candidate is a proactive, high-energy leader who thrives in a fast-paced, team-oriented environment. They bring a strong sense of ownership, a willingness to roll up their sleeves, and a practical, solutions-oriented mindset. This individual builds trust quickly, leads with credibility, and consistently delivers results through both strategic thinking and hands-on execution.