Director, Instructional Technology

INSTITUTIONAL ADVANCEMENT ANNOUNCES AN OPENING IN INFORMATION TECHNOLOGY SERVICES

POSITION: Director of Instructional Technology

Description of Duties:

The Director of Instructional Technology administers and optimizes the College's Learning Management System (LMS), Customer Relationship Management (CRM) platform, and connected academic technologies, manages academic software licensing, and supervises the daily activities of Instructional Technology Technicians. The Director oversees system implementation, configuration, maintenance, integrations, user access, and data integrity; provides advanced technical support to faculty, staff, and students; and develops reports, dashboards, and analytics to support institutional planning, assessment, accreditation, and student success. The Director collaborates with Information Technology, the Academic Technology & Teaching Innovation Center, and third-party vendors to ensure reliable system performance and coordinate upgrades, testing, enhancements, and new technology implementations. Reports to the Associate Vice President of Information Technology Services (CIO). Serve as the administrator for the LMS and connected applications, including configuration, troubleshooting, user support, reporting, and system maintenance. Lead the implementation, configuration, administration, and ongoing optimization of the College's CRM platform, including system testing, user access management, integrations, data integrity, and technical reporting. Provide advanced technical support to CRM users and coordinate troubleshooting, system enhancements, upgrades, and issue resolution to ensure reliable performance and alignment with institutional needs. Provide timely and effective support to faculty, staff, and students experiencing technical issues with the LMS, CRM, and other academic technologies. Develop reports, dashboards, and analytics from the LMS and CRM to support institutional planning, assessment, accreditation, and student success initiatives. Collaborate with Information Technology, the Academic Technology & Teaching Innovation Center, and third-party vendors to support system integrations, upgrades, testing, and implementation of new technologies. Manage licensing for academic software, including Zoom, Adobe Creative Cloud, ChatGPT, and other academic applications. Supervise the daily activities of Instructional Technology Technicians. Supervises the daily activities of Instructional Technology Technicians. May also train or supervise other staff, hourly, or work-study employees in Information Technology Services. Receives general supervision from the Associate Vice President of Information Technology Services (CIO). Twelve-month professional position. Hours are Monday through Friday, 8am to 5pm with adjustments as needed to address critical operational issues and respond to urgent matters outside normal business hours, including evenings, weekends, and holidays.

Minimum Qualifications:

Bachelor’s degree in Educational Technology, Computer Science, Information Technology, or a related field. 1–3 years of experience working with Learning Management Systems, academic technologies, or enterprise software platforms. Experience supporting technology users through training and technical assistance. Experience with synchronous and asynchronous learning utilizing best practices in eLearning design. Demonstrated ability to provide superior customer service. Experience working with or supporting CRM systems is preferred. Must be able to perform under tight deadlines. Strong knowledge of Universal Design and accessibility requirements. Strong customer service and computer skills, including experience with an LMS. Possess effective interpersonal, verbal, and written communication skills; excellent decision-making skills; strong leadership skills; and ability to work under pressure.

Desired Qualifications:

Master’s degree in Educational Technology, Computer Science, Information Technology, or a related field. More than three years of experience in educational technology in higher education. Experience as a Canvas LMS administrator. Experience administering or supporting a higher education CRM platform (such as Slate, Salesforce Education Cloud, TargetX, or Ellucian CRM). Experience with LTI integrations, SCORM, APIs, media capture technology, and system integrations between LMS, CRM and ERP applications.

Application Deadline: November 2, 2026

Please submit application materials as requested. The original signed Rose State College application form and unofficial degree conferring transcripts must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required.

Candidate selected will serve a probationary period.

All finalists may be subject to a background check and/or drug test.

(Posted on October 26, 2026)

Must be eligible to work in the United States.

Rose State College's Annual Security Report, including VAWA disclosures, is located at https://rose.edu/wp-content/uploads/2026/09/Rose-State-College-Annual-Security-Fire-Safety-Report-2026-Edition.pdf.

An Equal Opportunity Employer.

In accordance with the American with Disability Act, reasonable accommodations in the application process will be provided upon written request.

EMPLOYEE RELATIONS (405) 733-7979

6420 SE 15TH STREET - MIDWEST CITY, OK - 73110-2799