Director, Messaging Operations

_Job Title:_ Director, Messaging Operations _Role Overview:_ Role Overview The Director of Messaging Operations is responsible for leading the execution and optimization of omni-channel customer messaging across email, mobile, SMS, and Windows/in-product channels. This role partners in defining and operationalizing the CRM platform strategy-ensuring the platform ecosystem, data integrations, and execution capabilities evolve to support scalable, personalized, and measurable customer engagement.…