Director of Account Operations

About Us

Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale.

Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most.

Position Overview

The Director Operations owns how Green Top Farms' client accounts run day to day. Reporting to the Chief Operating Officer, this role leads the operation across our commissary supported and self-contained enterprise accounts, covering everything from equipment and staffing to service flow and operating costs. The Director leads the account operations team, including General Managers and Multi-Site Managers, stands up new accounts and sites as the company grows, and oversees onsite catering and events run at the accounts.

This is a hands-on, senior operations role that blends multi-account leadership, cost discipline, and client partnership. We are looking for a candidate who is:

• A seasoned multi-unit operations leader who can run several client accounts at once
• A leader of managers who develops GMs and site leaders
• Financially disciplined, able to hold labor, equipment, and supply costs to budget
• Skilled at opening new accounts and sites and stabilizing them quickly
• A calm, clear communicator with clients, executives, and frontline teams

The ideal candidate is ready to own the operational performance of a growing portfolio of enterprise dining accounts.