Director of Alumni Outreach, Engagement & Technology Support

This is where you change your story

At Meadows Behavioral Health we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives!

Who are we?

Meadows Behavioral Healthcare is a leader in the behavioral health industry. Meadows Behavioral Healthcare offer a range of specialized programs including residential, outpatient and virtual treatment. We provide care for drug and alcohol addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders. We offer state-of-the-art care including neurofeedback and other services. Our evidence-based approach is rooted in decades of clinical experience, with more than 45 years in the field. Our approach is different and success stories from our patients are the proof.

Who are you?

Are you compassionate, innovative and have a passion to make an impact? Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within.

We might be a perfect fit for you!

GENERAL FUNCTION
The Director of Alumni Outreach, Engagement and Technology Support develops and implements a comprehensive alumni engagement program that offers long term support, participation in events and programs and opportunities to give back. The program strengthens alumni loyalty, dedication, and support for Meadows Behavioral Healthcare (MBH).

Technology and Outcomes
The Director leverages technology to strengthen alumni engagement and provide post-treatment outcomes that support alumni healing and advance MBH’s goal of leadership in measurement-based care. Director will also be proficient in Salesforce, leveraging the power of the tool for maximum engagement. Director will be a key stakeholder in the new ERP Technology platform.

Alumni Events and Relationships
Working closely with Business Development and Marketing, the Director plans and oversees alumni activities in targeted regions nationwide to strengthen engagement and connections. The Director also grows the alumni association by developing, strengthening, and maintaining collaborative relationships with all MBH programs and the alumni community. Events will include live, virtual and retreat-style engagements.

Facility and Continuing Care Support
The Director and team work closely with facilities and MOCs to maintain coverage for commencement, lectures, and continuing care.

Leadership and Community Visibility
The Director represents the alumni team in Senior Leadership meetings and partners with the leadership team to develop and implement initiatives that increase the company’s visibility in the surrounding community. Director will support and build the MBH presence in TPAS.

CCL Collaboration
As an integrated member of the CCL team, the Director collaborates on all events and outreach KPIs and supports alumni seeking to return to treatment as well as provide hands on support at events in the region.

Essential Duties and Responsibilities:

1. Provides vision, leadership, and oversight to provide strategic business plans based on each program and execute the vision and strategies of MBH related to alumni engagement.
2. Engages alumni through consistent and positive communication using electronic, print, exceptional customer service, and meaningful opportunities for volunteerism, service, personal and professional development, and events and programs.
3. Manages alumni and patient engagement plans to build life-long connection and facilitate continued engagement and support for the MBH brand.
4. Develops and executes plans and activities for alumni groups and develops strategies for the success of each MBH Campus, and supports their AMA Blocking, events and activities. Organized outreach campaigns, coordinating events, and budgeting.
5. Works to ensure alumni records are current in order to locate and connect with them.
6. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.
7. Builds alumni events in online event system, including registration payment, and confirmation e-mails. Maintains alumni event email schedule and prepares and sends initial e-mail notice of event and follow-up reminders.
8. Develops and implements plans for Recovery Month activities on campus for patients and through email/online/social media engagement for alumni.