Director of Business Operations

We’re hiring a Director of Business Operations to join County Materials in Oconomowoc, WI.

Job Summary:The Director of Business Operations (AGM) is a high-impact leadership development role designed to prepare future General Managers and Location Managers within the Pipe Division. Working alongside a multi-site General Manager, the AGM supports the leadership and performance of one or more locations while gaining hands-on experience across sales, operations, safety, quality, financial management, customer relationships, and talent development.
As a key member of the leadership team, the AGM takes on increasing responsibility through operational leadership, strategic initiatives, and special projects to build readiness for future leadership opportunities. The AGM is expected to develop a comprehensive understanding of all aspects of the business and demonstrate readiness to assume expanded leadership responsibilities as opportunities become available through organizational growth.

Job Duties & Responsibilities:
Business Leadership

Partner with the General Manager to drive safety, operational, commercial, and financial performance.
Support development and execution of business plans, budgets, forecasts, and strategic initiatives.
Monitor key performance indicators and develop action plans to improve business results.
Assist in identifying opportunities for growth, efficiency, and profitability.
Participate in long-term planning and succession planning activities.

Operational & Commercial Leadership

Provide leadership and oversight of assigned operational, commercial, administrative, quality, customer service, or logistics functions.
Lead initiatives focused on improving customer experience, operational efficiency, employee engagement, and profitability.
Support sales growth, market expansion, customer relationship management, and business development efforts.
Support production, scheduling, inventory management, workforce planning, quality, and continuous improvement initiatives.
Ensure alignment of operational and commercial priorities to achieve overall business objectives.

People Leadership

Lead, coach, and develop team members and frontline leaders.
Support recruiting, onboarding, training, performance management, and succession planning efforts.
Foster a culture focused on safety, accountability, teamwork, and continuous improvement.
Help identify and develop future leaders throughout the organization.

General Management Support

Serve as a member of the local and regional leadership team.
Assume leadership responsibilities during General Manager absences.
Lead special projects, business improvement initiatives, integrations, and organizational transitions.
Provide leadership support across multiple locations as business needs dictate.
Travel as needed to support locations throughout the division.

Developmental & Succession Planning

Develop proficiency in all major business functions, including operations, sales, finance, safety, quality, logistics, customer service, and people leadership.
Successfully manage increasingly complex assignments and leadership responsibilities.
Demonstrate readiness to lead individual locations and multi-site operations.
Serve as Acting General Manager during vacations, absences, or temporary assignments.
Serve as Interim General Manager or Location Manager during leadership vacancies, expansion opportunities, acquisitions, startup operations, or business transitions.
Actively pursue and be considered for future General Manager, Location Manager, and other senior leadership opportunities within the organization.

COUNTY Core Competencies: The expected behaviors of all COUNTY team members that align with Our Values and Our Commitments:

Integrity & Organizational Awareness
Customer First Focus
Results Driven Orientation
Teamwork, Safety & Collaboration
Problem Solving & Decision Making
Creativity & Innovation

Job-Based Competencies:

Safety Mindedness
Effective Communication
Production & Plant Operations
Documentation & Reporting
Quality Control
Work Order Scheduling & Value Stream Mapping
Supply Chain Management
Project Management
Budgeting
Sales & Business Development
Coaching Others
Talent Management
Performance Management

Experience & Qualifications:

Bachelor’s degree in Business, Operations Management, Engineering, Construction Management, or a related field.
4-6 years of progressive leadership experience in manufacturing, production, or operations management.

Demonstrated leadership experience in either operations, sales, manufacturing, construction materials, distribution, logistics, or a related business environment.
Proven ability to lead teams and drive business results.
Strong decision-making, problem-solving, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong business acumen and leadership potential.
Experience within precast concrete, pipe, construction materials, manufacturing, or related industries.
Multi-site leadership experience.
Budget, forecasting, and P&L exposure.
Experience leading supervisors, managers, or sales professionals.

Work Environment:

Work is typically performed in a mixed office, plant, and field environment with regular regional travel.
Exposure may include: Noise, weather, machinery, chemicals, public interaction, etc.
Travel required: 20%
Typical work hours/shifts: Schedule may include extended hours, evenings, or weekends as needed.

Physical & Work Expectations:
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Frequent standing, walking, bending, reaching, or handling materials/equipment.
Occasional climbing, kneeling, crawling, or lifting/moving up to 25 pounds.
Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties.
May require the operation of specific tools, equipment, or vehicles associated with the position.