Director of Case Management and Care Coordination

About Cardea Health:

Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations.

Misson Statement:

Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. Compassionate care for vulnerable populations.

Workplace Culture:

Cardea is dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We value unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.

Our Cardea CARE(S) Values include:

• Compassion
  Big heart, steady presence

• Accountability
  We own it: the work, the follow-through, the impact.

• Respect
  We assume good intent and keep it real

• Engagement
  We lean in and figure it out together.

• Support
  We’ve got each other across roles, teams, and sites.

These values guide how we care for residents, collaborate with colleagues, and represent Cardea Health in the community.

Primary Work Location: This position will work across all Cardea Health sites and require occasional presence at various program locations.

Job Summary:

Cardea Health is seeking an experienced and strategic Director of Case Management and Care Coordination to lead the development, implementation, and ongoing management of a comprehensive interdisciplinary case management and care coordination system across Cardea's interim housing programs.

This leader will play a critical role in ensuring clients receive individualized, coordinated, and effective support throughout their stays in Cardea programs. Working closely with clinical, housing, operations, and program leadership teams, the Director will establish standardized practices, develop quality assurance processes, improve care coordination workflows, and create systems that promote continuity of care across multiple sites.

The ideal candidate brings experience designing and managing high-volume care coordination or case management systems, working with interdisciplinary teams, and serving populations experiencing homelessness and other complex social and health needs. This position is well-suited for a systems-oriented leader who thrives in rapidly growing organizations and is passionate about improving outcomes for vulnerable populations.