Director of Catering & Conference Services
Description
WE ARE
Kona Kai San Diego Resort is a boutique urban resort located on Shelter Island. With 170 guestrooms, Kona Kai Resort is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are excited to welcome a new Director of Catering & Conference Services to our island-inspired resort.
OUR CULTURE | Individual Distinction, Collective Soul
The Kona Kai San Diego is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, creative, and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not a "one-size-fits-all." And neither are our team members. What makes us The Kona Kai Resort & Spa lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.
THE JOB:
This role will report to: Director of Sales and Marketing
YOU:
The Director of Catering & Conference Services, is responsible for leading the resort’s catering and conference services operations, from the conversion of events through execution and client follow-up. This role oversees catering sales, event servicing, forecasting, and team performance while ensuring exceptional guest experiences and achievement of revenue goals. Key responsibilities include developing catering revenue strategies, managing and coaching the catering and conference services teams, maintaining strong client relationships, ensuring accurate booking and space management, collaborating with Operations and Sales, and overseeing the successful execution of meetings, weddings, social events, and other catered programs. The Director serves as a key leader in driving revenue, operational efficiency, service standards, and overall client satisfaction.