Director of Client Success
Director of Client Success
StoragePug is hiring our first Director of Client Success. We’re looking for someone to obsess over our clients’ experience, manage our customer-facing team, and model the highest standards of how we treat our clients.
Who you are
- You love helping people, problem-solving with them, and developing them
- You’re empathetic but aren’t afraid to have hard conversations
- You obsess over good communication
- You’re often the “go-to” person because you love learning and you’re not afraid to roll up your sleeves
- You read “Unreasonable Hospitality”, and everything just made sense
What we have to offer
- A work culture that empowers (and expects) people who crave autonomy and agency
- Work side-by-side with our leadership team to make StoragePug the most client-friendly company in self storage
- Smart, kind teammates who care about the success of our clients
- Clients you’ll enjoy working with, and a product they genuinely love
Benefits and Perks
We got you. Here’s what you get as a member of the pack:
- 100% employer-paid medical insurance with a low $500 deductible, eligible on the 1st of the month after hire
- Free vision and dental insurance
- $3,000 annual personal growth/development stipend
- $1,000 employee referral bonus
- Flexible time off that grows with you - 3 weeks your first year, 4 your second, and 5 after that
- Parental leave policy for moms and dads
- 2 paid volunteer days per year
- 401k plan
- $40,000 life insurance policy
- Remote work