Director of Commercial Cleaning Operations

Overview
We are seeking a dynamic and experienced Director of Operations to lead and elevate our cleaning and custodial services across multiple facilities. This vital role requires a proactive leader who can develop strategic initiatives, oversee daily operations, and ensure the highest standards of cleanliness, safety, and efficiency. As the driving force behind our janitorial team, you will foster a culture of excellence, accountability, and continuous improvement to create pristine environments that promote health and productivity.

Duties & Responsibilities

• Develop and implement comprehensive janitorial policies, procedures, and standards to ensure consistent service quality across all sites.
• Lead, motivate, and manage a diverse team of custodial staff, including supervisors and frontline cleaners, to achieve operational excellence.
• Oversee scheduling, staffing levels, training programs, and performance evaluations to optimize team productivity.
• Coordinate with facilities management to plan and execute routine cleaning, deep cleaning, floor care (including buffing), industrial cleaning, and specialized maintenance tasks.
• Monitor supply inventory levels; order and manage cleaning supplies, equipment maintenance, and safety gear to ensure smooth operations.
• Conduct regular inspections to verify cleanliness standards are met; address deficiencies promptly with corrective actions.
• Collaborate with health and safety teams to enforce compliance with OSHA regulations and industry best practices for commercial and residential cleaning environments.
• Drive continuous improvement initiatives by analyzing operational data, implementing innovative cleaning techniques, and adopting new technologies.