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Insider

Director of Commercial Partnerships (UK&I + Nordics)

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Description

  • We are looking for a Director, Commercial Partnerships to lead Insider One’s technology and solution partner ecosystem across the United Kingdom, Ireland and the Nordics
  • You will own the regional partnership strategy and its commercial results: identifying where partners can accelerate growth, building mutually valuable relationships, and turning those relationships into qualified pipeline, revenue and customer success
  • Your portfolio will span complementary technology providers and solution partners, including agencies, consultancies and systems integrators
  • You will bring these partners together with Insider One’s regional sales and customer teams to develop compelling customer propositions and repeatable routes to market
  • This is a hands-on leadership role for someone who combines strategic judgment with strong execution
  • You should be equally comfortable developing an executive relationship, building a joint business plan and working alongside an account executive to advance an opportunity
  • Own the regional partner strategy:
  • Develop and execute a commercial partnership plan aligned with growth priorities across UK&I and the Nordics
  • Assess the existing ecosystem and recruit partners where there is a clear customer need, complementary capability and mutual commercial opportunity
  • Concentrate investment on a focused portfolio of partners with the commitment and capacity to deliver measurable results
  • Establish joint business plans with clear outcomes, accountable owners and regular performance reviews
  • Build and activate technology partnerships:
  • Develop relationships with complementary marketing, commerce, analytics, loyalty and other technology providers
  • Translate complementary capabilities into customer use cases, joint propositions and commercial opportunities
  • Build referral and co-selling motions that connect partner teams with Insider One’s regional sellers
  • Coordinate with global alliance owners to maintain clear ownership and alignment on strategically managed relationships
  • Develop solution partnerships:
  • Recruit and activate agencies, consultancies and systems integrators with relevant customer relationships and delivery expertise
  • Build a compelling commercial proposition that connects Insider One’s growth with partners’ opportunities to generate services revenue and deepen customer relationships
  • Work with internal specialists to help partners develop the knowledge and capabilities required to recommend, implement and support Insider One
  • Connect solution and technology partners around shared customer opportunities, combining platform capabilities with implementation and strategic services
  • Deliver commercial outcomes:
  • Own agreed targets for partner-sourced pipeline and revenue, alongside clearly defined partner contributions to sales and expansion opportunities
  • Work with account executives on named-account plans, customer introductions, opportunity qualification and joint pursuits
  • Establish executive and field relationships within priority partners, securing commitment to specific opportunities and growth plans
  • Partner with Marketing on targeted campaigns and events tied to named audiences, opportunity creation and pipeline progression
  • Maintain accurate opportunity records, attribution and forecasts in Salesforce, with clear next steps and ownership
  • Build a repeatable operating model:
  • Equip Insider One and partner teams to recognize opportunities, articulate joint value and work together effectively
  • Establish practical rules of engagement for referrals, co-selling, deal registration and customer handoffs
  • Evaluate partner performance through pipeline quality, revenue, conversion, customer outcomes and economic value for both organizations
  • Use evidence to refine the portfolio, expand successful motions and redirect investment where results fall short
  • An understanding of marketing technology, customer engagement and commerce, and how software providers and service partners create value together
  • Strong knowledge of the UK&I and Nordic markets, with relevant ecosystem relationships and the ability to build new ones
  • Experience building and activating both technology and solution partnerships, including agencies, consultancies or systems integrators
  • The ability to earn executive trust while engaging directly with sales, marketing and delivery teams
  • Evidence of translating partner relationships into qualified opportunities and revenue through referrals, co-selling and joint account planning
  • Commercial judgment: you can assess partner potential, understand incentives and focus resources where both organizations can succeed
  • Significant experience in commercial partnerships, alliances or channel development within enterprise SaaS, with a track record of delivering measurable growth
  • Strong communication, negotiation and analytical skills, including the ability to explain customer value clearly and assess partnership performance
  • The initiative to build in an evolving environment, establish priorities and follow through on commitments

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