Director of Compliance

POSITION SUMMARY:

The Director of Compliance serves as a senior member of the VIP Compliance Department, functioning as the operational and supervisory bridge between frontline compliance staff and the SVP/Chief Compliance/Privacy Officer. This role is responsible for the day-to-day management of compliance operations, staff supervision, investigation coordination, and implementation of the organization's compliance program across all facilities and programs. The Director of Compliance supports the CCO in fulfilling the agency's regulatory obligations under HIPAA, 42 CFR Part 2, OMIG, and other applicable federal, state, and local mandates.

SALARY: $115K-$130K

REPORTING:

Reports To: SVP/Chief Compliance/Privacy Officer.

Supervises: Compliance Specialist Supervisor

ESSENTIAL JOB FUNCTIONS:

Compliance Operations Management

Manage the day-to-day operations of the compliance department, ensuring timely completion of investigations, audits, and regulatory submissions

Manage the compliance incident tracking system, ensuring all incidents are triaged, tracked and reviewed in the agency incident review committee meeting.

Monitor investigation backlogs and implement corrective workflows to maintain operational efficiency

Coordinate compliance activity across multiple supported housing facilities and homeless shelter programs

Serve as acting compliance authority in the absence of the CCO

B. Staff Supervision and Development

Directly supervise compliance staff, providing day-to-day guidance, performance management, and professional development

Conduct performance evaluations, set measurable goals, and provide ongoing coaching and mentorship

Coordinate coverage plans and staffing schedules to maintain compliance operations during planned and unplanned absences

Assist in recruiting, onboarding, and training new compliance staff

C. Investigation and Incident Management

Lead and coordinate compliance investigations across all facility programs, including alleged regulatory violations, abuse/neglect reports, and HIPAA incidents

Ensure investigations are conducted in accordance with agency policy, regulatory requirements, and established timelines

Prepare investigation findings, corrective action plans, and summary reports for CCO review

Liaise with program directors and facility staff to implement corrective actions and preventive measures

D. Regulatory Compliance and Policy Implementation

Support implementation of agency policies and procedures consistent with HIPAA Privacy Rule, 42 CFR Part 2 (Final Rule), OMIG requirements, and other applicable regulations

Monitor regulatory updates, guidance, and enforcement trends and communicate relevant changes to the CCO

Assist in the preparation of regulatory responses, self-disclosures, and corrective action plans

Coordinate documentation and evidence gathering in response to external audits, surveys, and regulatory inquiries

E. Training and Education

Assist with the development of compliance training programs for staff across all facilities, including annual HIPAA training, incident reporting, and 42 CFR Part 2 awareness

Track training completion using the compliance training matrix and follow up on outstanding completions

Facilitate facility-level compliance orientations for new hires in coordination with Human Resources

F. Reporting and Documentation

Prepare compliance reports, dashboards, and KPI summaries for CCO review and presentation to senior leadership and the Corporate Compliance Committee

Maintain accurate and organized compliance records, investigation files, and audit documentation

Assist in compiling data for annual compliance risk assessments and reporting required by regulatory bodies

G. Cross-Departmental Collaboration

Serve as a compliance resource and point of contact for program and facility managers, Human Resources, Legal, and IT

Partner with IT on HIPAA Security Rule compliance matters and AI/technology implementation reviews

Coordinate with General Counsel and external legal counsel on regulatory matters as directed by the CC