Director of Creative - (Remote)
Posted Updated 4
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Summary
Leads a creative team to produce brand-aligned multimedia content, managing designers and writers while collaborating with cross-functional teams to drive engagement and growth.
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
Position Overview
The Director of Creative is responsible for leading and managing the creative team to ensure the development of high-quality multimedia content that aligns with our brand strategy and business objectives. This role requires a strategic thinker with a keen eye for detail and a passion for innovative design and motivational storytelling. The Director of Creative will collaborate closely with cross-functional teams to create compelling content that drives engagement and growth.
Responsibilities
• Manages the daily operations of the creative team, including designers, writers, and multimedia specialists.
• Provide clear direction, mentorship, and support to foster a collaborative and innovative work environment.
• Develops and implements processes and workflows to ensure efficient and effective project management.
• Conduct regular performance reviews and provides constructive feedback to team members.
• Executes comprehensive creative strategies that align with the company's brand identity and business goals.
• Work closely with project managers to allocate resources effectively and prioritize projects based on business needs.
• Ensures all creative outputs meet quality standards and brand guidelines.
• Fosters strong relationships with cross-functional teams
• Collaborates with external vendors/agencies to ensure creative consistency and quality.
• Stays current on creative industry trends through industry publications, research, and participation in internal/external activities, conferences and events.
• Provide clear direction, mentorship, and support to foster a collaborative and innovative work environment.
• Develops and implements processes and workflows to ensure efficient and effective project management.
• Conduct regular performance reviews and provides constructive feedback to team members.
• Executes comprehensive creative strategies that align with the company's brand identity and business goals.
• Work closely with project managers to allocate resources effectively and prioritize projects based on business needs.
• Ensures all creative outputs meet quality standards and brand guidelines.
• Fosters strong relationships with cross-functional teams
• Collaborates with external vendors/agencies to ensure creative consistency and quality.
• Stays current on creative industry trends through industry publications, research, and participation in internal/external activities, conferences and events.
Qualifications/Education
• 8+ years’ experience in a creative leadership role
• Demonstrated experience in brand management and leading and motivating teams.
• Bachelor's degree in Graphic Design, Marketing, Communications, Copywriting, or a related field
• Strong leadership and team management skills.
• Excellent understanding of design principles, multimedia production, and storytelling.
• Proficiency in creative software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.), Figma, and Workfront
• Exceptional communication and presentation skills.
• Ability to think strategically and translate business objectives into creative solutions.
• Strong project management and organizational skills
• Ability to meet deadlines and manage multiple high-visibility, high-urgency projects in a fast-paced, dynamic environment.
• Demonstrated experience in brand management and leading and motivating teams.
• Bachelor's degree in Graphic Design, Marketing, Communications, Copywriting, or a related field
• Strong leadership and team management skills.
• Excellent understanding of design principles, multimedia production, and storytelling.
• Proficiency in creative software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.), Figma, and Workfront
• Exceptional communication and presentation skills.
• Ability to think strategically and translate business objectives into creative solutions.
• Strong project management and organizational skills
• Ability to meet deadlines and manage multiple high-visibility, high-urgency projects in a fast-paced, dynamic environment.
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Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
Skills
As published by lever · 17 questions · 8 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, GitHub URL, Portfolio/video resume URL, Other website
Short answers (3)
- What is your target compensation (salary and bonus)?
- How many years of experience do you have leading creative teams?
- How many direct reports have you managed at one time?
Pick from a list (6)
- Do you have a distraction free workspace and consistent access to internet with speeds of 10 Mbps for downloads and 5-10 Mbps for uploads? (you can check it here https://www.att.com/support/speedtest/) optional
- As part of any recruiting and hiring process, Protective collects and processes personal information relating to job applicants. The Company is committed to being transparent about how it collects and uses that information and to meeting its information protection obligations. In the recruitment and hiring process the “personal information” we collect includes: General Identifying and Contact Information (e.g., name, mailing address, phone number, email address), Employment History Information, Education History Information. Please be aware that the personal information you provide during the application process may be shared internally with employees of Protective as well as our designated third-party vendors for the purposes of the recruitment and hiring process, including contacting you regarding your application and assessing your qualifications for job openings with Protective. California applicants should review the state-specific notice provided in accordance with the California Privacy Rights Act. By clicking “Consent” below you understand and freely give your consent to Protective and our designated third-party vendors collecting and processing your personal information relating to your potential employment with Protective. Applicant Notice - California: As part of Protective’s commitment to transparency related to personal information, and in order to comply with the California Privacy Rights Act (“CPRA”), we are providing you with this disclosure regarding the categories of personal information we may collect from you and the purposes for which that information may be used. Information We Collect: In the recruitment and hiring process the categories of “personal information” we collect include: General Identifying and Contact Information (e.g., name, mailing address, phone number, email address), Employment History Information, Education History Information. Use of Personal Information: The personal information we collect during the application process is used to assess your qualifications for the purposes of the recruitment and hiring process, including contacting your regarding your application and assessing your qualifications for job openings with Protective. The personal information you provide will not be “sold to” or “shared with” a third-party as those terms are defined by the CPRA. The Company will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice. Retention of Information: Each of the categories of information you provide are subject to our internal policies on retaining employee and applicant information. These policies are based on applicable legal retention requirements for retaining personal information of applicants and/or employees. As part of our internal policies, we have a process in place to determine when this information is no longer needed and can be disposed of in a secure manner. Additional Information: For more information on your rights under the CPRA, please see the Company’s California Privacy Rights Act Policy. optional
- Are you legally authorized to work in the United States?
- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B)?
- Have you ever been employed with Protective or one of its affiliates?
- How did you hear about this opportunity? optional
Written answers (8)
- Do you have any family members who are employed with Protective?
- Have you led teams that included designers, writers, and multimedia/content creators?
- Describe your experience developing or managing a company's brand strategy.
- Which creative tools have you used professionally?
- What is the largest creative team or department you have managed?
- Describe a creative campaign or project that directly supported a business objective or growth initiative.
- Have you managed relationships with external agencies, freelancers, or creative vendors?
- How does your background align with the role?