Director of Culinary Operations 厨房运营总监

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

As part of the Food & Beverage Kitchen division, you will lead a diverse and talented culinary team responsible for delivering exceptional dining experiences across restaurants, banquet operations, associate dining, pastry, Chinese cuisine, stewarding, and food safety functions. Reporting to the Managing Director and Hotel Manager, you will provide leadership to senior culinary professionals including Executive Chefs, Chef de Cuisine leaders, Hygiene, and Stewarding teams to ensure operational excellence and commercial success across all kitchen operations.

YOUR ROLE

As Director of Culinary Operations, you will serve as the strategic and operational leader of all kitchen production activities. You will drive culinary excellence, operational efficiency, food quality, guest satisfaction, and financial performance across the hotel's dining venues and banquet operations. Working closely with Food & Beverage leadership and culinary teams, you will foster a culture of creativity, accountability, safety, and continuous improvement while ensuring all operations align with Rosewood Hotel Group standards and business objectives.

HOW YOU’LL MAKE THE PLACE

- Lead and oversee all kitchen operations, ensuring each outlet and banquet kitchen operates successfully, efficiently, and profitably.

- Drive financial performance through effective budgeting, forecasting, cost control, resource planning, inventory management, and waste reduction initiatives.

- Partner with culinary leadership to establish annual operating goals and support the successful delivery of the hotel’s business plan.

- Champion exceptional food quality and consistency by regularly reviewing standards, monitoring production, and implementing corrective actions where required.

- Build and develop a high-performing culinary team through coaching, training, succession planning, multi-skilling, and performance management.

- Ensure the highest standards of food safety, hygiene, sanitation, and workplace safety across all kitchen and stewarding operations.

- Collaborate with Food & Beverage and hotel leadership teams to support marketing initiatives, innovation, guest experiences, and revenue growth opportunities.

- Maintain a strong presence during peak business periods, fostering operational excellence, guest satisfaction, and effective cross-functional collaboration.

COULD THIS BE YOU?

- You bring extensive luxury hospitality culinary leadership experience with comprehensive exposure to multi-outlet and banquet kitchen operations.

- You possess deep expertise in culinary production, food presentation, quality assurance, and food safety best practices.

- You have strong commercial acumen and a proven ability to manage budgets, control costs, optimize resources, and improve operational profitability.

- You are an inspiring people leader who develops talent, builds engaged teams, and promotes a culture of accountability and continuous learning.

- You demonstrate excellent communication, organizational, and stakeholder management skills, enabling effective collaboration across departments and with external partners.

- You have a passion for culinary innovation and stay informed on seasonal ingredients, emerging food trends, and evolving guest expectations.

- You are highly focused on operational excellence and maintaining exceptional standards in service, hygiene, and guest experience.

- You are comfortable communicating professionally in English and have formal culinary training supported by a strong foundation in hospitality operations.

OUR BENEFITS

As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.