Director of Engineering (Commerce)

• Hims & Hers is on a mission to empower people to live healthier lives. Commerce is the engine that turns that mission into a seamless buying and subscription experience — the systems that power how customers discover products, see the right price, redeem promotions, pay, and check out across our platform
• As we scale to serve millions of members, the reliability, flexibility, and intelligence of these systems directly shape revenue, conversion, and customer trust
• As Director of Engineering for Commerce, you will be the single engineering DRI for the end-to-end commerce platform spanning catalog, pricing, promotions, payments, and checkout
• You’ll lead the teams and managers building the foundational systems that every customer transaction depends on, owning the technical vision, architecture, and delivery for a complex, high-throughput domain where correctness and uptime are non-negotiable
• You’ll partner closely with product, design, data, finance, Pharmacy, Care, and operations leaders to deliver a fast, trustworthy, conversion-optimized commerce experience, and you’ll set the multi-year technical and organizational strategy that lets this platform scale
• Lead, coach, and inspire a team of engineers, fostering a culture of innovation, accountability, and continuous improvement
• Serve as the single engineering DRI for Commerce owning technical vision, strategy, and execution across catalog, pricing, promotions, payments, and checkout
• Drive the vision and execution of the next-generation commerce platform leading the shift to a rich, durable catalog domain model
• Define and deliver the engineering roadmap in partnership with product and design — balancing innovation, reliability, scalability, and quality across the commerce domain
• Champion clear domain boundaries and enforced contracts — moving the organization off direct cross-domain database access and toward integration through APIs and published events
• Lead the team’s transition to an AI-first engineering culture and spec-driven development
• Scale architecture and systems with long-term growth and performance in mind, championing evolutionary architecture so the platform stays adaptable as the business and product surface area expand
• Oversee platform architecture for scalability, reliability, security, and compliance — with particular rigor for payments and financially sensitive transactions
• Drive alignment across squads and cross-functional partners to deliver key initiatives while managing competing priorities and trade-offs between speed, technical debt, and innovation
• Partner with data and analytics teams to make commerce smarter — improving pricing, promotion, and checkout experiences that increase conversion and retention
• Mentor and develop engineering leaders, with a focus on succession planning, leadership growth, and building a strong technical bench
• Own staffing and organizational strategy — hiring, headcount planning, and structuring teams to match the evolving needs of the Commerce domain
• Represent engineering in cross-functional and executive-level forums, translating strategy, status, and trade-offs for senior stakeholders and influencing key business decisions

Benefits

• Generous PTO: Take the time you need, when you need it - including generous parental leave
• Full healthcare: High-coverage medical, dental & vision coverage for individuals and families
• Retirement planning: Take advantage of our 401(k) plan including contribution matching
• Work from anywhere: We are a remote-first company, so you can work from anywhere you like in the uS
• Robust compensation: We offer competitive salary bands and stock options
• Employee discount: Employees can take advantage of product discounts
• Utility stipend: A extra $75 each month to cover extra cell phone, internet, or data usage
• Spending accounts: Options for additional HSA and FSA plans to help toward healthcare costs

• Strategic thinker with a bias for action and passion for building user-centric, data-driven health experiences
• 12+ years of experience in software engineering, with 5+ years leading multiple teams or organizations in high-growth environments
• Strong technical background with understanding of modern web and service architectures (Node.js, GraphQL, React, TypeScript, AWS, Kubernetes)
• Ability to define and execute technical roadmaps aligned with product vision and business outcomes
• Strong communication skills and executive presence — able to translate between technical and business stakeholders
• Proven success leading cross-functional product engineering teams and owning end-to-end consumer experiences
• Experience integrating third-party data sources, APIs, and device platforms (labs, wearables, fulfillment)
• Experience in health tech, e-commerce, or subscription-based platforms preferred
• Expertise in building scalable, secure, and compliant systems handling clinical or health-related data
• Demonstrated ability to recruit, develop, and retain high-performing engineering talent
• If you’re excited about this role, we encourage you to apply—even if you’re not sure if your background or experience is a perfect match