Director of Facilities

The Director of Facilities provides strategic and operational leadership for Lollypop Farm's facilities team, ensuring the organization's buildings, grounds, and equipment are safe, well-maintained, and aligned with our animal welfare mission. The Director works closely with leadership across all departments to maintain a safe, welcoming, and functional environment for staff, volunteers, visitors, clients, and animals.

Benefits: We offer generous paid time off (128 hours), and 8 paid holidays. After meeting the service requirement, Lollypop Farm contributes up to 6% toward your retirement. We also provide a comprehensive benefits package designed to support your health and professional growth. We prioritize your wellbeing though onsite emotional support and 24/7 access to our Employee Assistance Program. As a registered 501(c)(3) nonprofit organization, eligible full-time employees may qualify for the Federal Public Service Loan Forgiveness Program.

Essential Duties:

Leadership

• Leads, mentors, and develops the facilities team of staff and volunteers, fostering a culture of accountability and shared purpose.
• Builds and manages the annual facilities and capital budget, driving cost-effectiveness and financial accountability.
• Partners with teams across the organization to align facility operations with the animal welfare mission, ensuring buildings, grounds, and equipment support the needs of staff, volunteers, visitors, clients, and animals.
• Cultivates relationships with vendors, contractors, and professional networks to strengthen facility operations and stay ahead of industry standards.
• Stays current on trends in facilities management, safety, and sustainability, bringing fresh ideas and industry insight into leadership conversations.
• Collaborates with leadership to align facility improvements with the organization's long-term goals, supporting external project teams in the planning, logistics, and execution of improvement projects.
• Leads through change and challenge with clear communication, empathy, and resilience.

Strategic Project Management

• Maintains the capital renewal plan, identifying major facility repair and capital needs to guide long-term financial investment.
• Maintains and updates the campus and buildings master plan, keeping building drawings, schematics, and reference documentation current and organized.
• Oversees the Maintenance and Grounds Manager's execution of preventive maintenance and repairs across shelter and farm buildings, animal enclosures, HVAC, plumbing, electrical systems, and fleet.
• Ensures compliance with local, state, and federal regulations, including NYS Shelter Licensing (Agriculture and Markets Law Article 26-C), OSHA requirements, and health codes.
• Drives organization-wide safety compliance efforts, including preventative measures, education, and mitigation strategies.
• Collaborates on security planning, ensuring facility systems support operational needs.
• Develops and implements emergency preparedness plans to maintain utilities that affect staff and volunteers and support ongoing animal care.

Operations and Maintenance

• Develops facilities and grounds standards that ensure a clean, high-quality presence for staff, volunteers, and visitors.
• Oversees the maintenance ticketing system, prioritizing and tracking work orders to completion.
• Maintains vendor relationships and negotiates contracts and renewals with service providers, including maintenance, custodial, and security vendors.
• Reviews and approves purchases and vendor contracts on a case-by-case basis in partnership with the Maintenance & Grounds Manager; oversees the department's overall procurement and inventory strategy.

Administrative

• Develops and maintains department SOPs and systems, ensuring smooth operations, accurate data management, and reporting.
• Reports metrics on facility and department performance.
• Upholds all company policies and applicable laws; performs other duties as needed.