New England Center and Home for Veterans

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Director of Facilities

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Position Title: Director, FacilitiesDepartment: Operations
Supervisor: Vice President, Operations and Facilities Supervises: Facilities, Maintenance Manager and Custodial ManagerExemption: Exempt
Pay Range: $105k-120k

Job Summary

The Director of Facilities is responsible for the overall management of the Center’s physical facilities, including maintenance management, building mechanical systems, housekeeping and facility/renovation, capital planning and related projects. This role will be responsible to enhance and maintain the overall look, feel, cleanliness and continuity of décor throughout the Center’s facilities.

Job Responsibilities

  • Understand, support and promote the Mission of the Center

  • Responsible for overall facility maintenance for primary location in Boston and multiple properties in Merrimack Valley. Properties include residential, administrative, and supportive housing program spaces.

  • Ability to evaluate infrastructure needs and develop corresponding capital budgets.

  • Lead, direct, guide, mentor, and train Facility and Housekeeping personnel

  • Provide leadership and oversight for the maintenance and housekeeping teams; promoting a collegial collaborative team culture focused on continuous improvement and customer service

  • Oversee all preventative and emergency maintenance of facility and equipment, including HVAC, elevators, life/safety equipment, and other appropriate equipment

  • Implement strategies for continuous improvement of Center infrastructure and systems

  • Develop and implement policies and procedures related to the building facility systems

  • Develop and implement a preventative maintenance plan for all building systems and equipment

  • Oversee the management of electronic maintenance software to include work order request, preventative maintenance schedules, permits, licensing (e.g. elevators, kitchen, occupancy, fire, etc.) process of other electronic documents (Docusign / Paycom) as required to fulfill responsibilities

  • Ensure building facility complies with all Federal, State and local laws, including local inspectional codes and regulations

  • Work closely with the Director of Operations regarding safety and security issues.

  • Work closely with Finance and Property Management on related property items

  • Other duties as may be assigned and requested

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