Director of Facilities Operations
Posted Updated
Description
The Director of Facilities Operations is responsible for overseeing the maintenance, operations, and strategic planning of all company facilities and environmental services. This role ensures that buildings and grounds are safe, functional, and efficient, aligning with the organization's goals and regulatory standards.
- Works with the Facilities Manager and other departments to ensure
- proper maintenance, repair, and upgrade of the property, including equipment, public and heart-of-house areas, grounds, etc.
- Monitors, trains, and advises all managers, supervisors, and department team members to align them with department and company objectives.
- Responsible for reports on department progress or as required by the Vice President of Facilities Operations.
- Monitors contracts and agreements with outside contractors.
- Coordinates inspections by governmental inspectors
- Ensures the facility complies with relevant laws, regulations, and safety standards.
- Monitors all vendor maintenance contracts, including but not limited to waste removal, pest control, interior/exterior landscaping, kitchen hood and duct cleaning/maintenance, interior/exterior neon lighting, snow removal, marble maintenance, etc.
- Oversees the maintenance of the Sky River property.
- Works with Security to establish and maintain key matrix and key issuance protocol.
- Assists with the development of operational and capital budgets for departments to support current operations and future facility needs.
- Coordinates property-wide capital improvement budgets and contract awards.
- Ensures responsible financial management of all purchases and expenses for Facilities and Environmental Services.
- Communicates financial, customer satisfaction, and employee satisfaction goals and ensures they are achieved and/or exceeded.
- Works with the Vice President of Facilities to support corporate goals and strategies.
- Works diligently to support the Sky River culture and team philosophy throughout the property.
- Complies with and ensures all associates adhere to all departmental and Company policies.
- Promotes positive customer relations for all guests by providing prompt, courteous and efficient service.
- Maintains accurate property information through daily use of talent portal, email, and other forms of communication.
- Maintains confidentiality of all Sky River proprietary information.
- Resolves customer complaints in a manner which promotes positive customer relations.
- Oversees all talent hiring, scheduling, training, development, evaluating, and coaching for the department.
- Performs other tasks as assigned.