Director of Food and Beverage

Director of Food & Beverage

Canopy by Hilton West Palm Beach Downtown | Full-Time | Salaried, Exempt

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Position Summary

Ready to run the F&B program that makes guests say, “We’re coming back for this”? As Director of Food & Beverage, you’ll lead the vision, culture, and results behind every plate, pour, and moment at our lifestyle boutique hotel in the heart of Downtown West Palm Beach.

You’ll own the full F&B experience, including The Radical, in-room dining, and events. You’ll build a team that brings local flavor and genuine hospitality to every shift, and you’ll shape a program that connects our guests with the community.

Key Responsibilities

Lead the Experience

• Set the vision for a locally inspired, guest-focused F&B program that reflects Canopy’s vibrant, modern identity
• Deliver service and quality standards that drive strong guest satisfaction scores and repeat business
• Partner with the Executive Chef on menu development, seasonal features, and local sourcing

Drive Results

• Own the F&B budget, forecasting, and P&L, and deliver revenue and profitability goals
• Manage labor, food, and beverage costs through smart scheduling, inventory control, and purchasing
• Identify new revenue opportunities, including events, promotions, partnerships, and local programming

Build and Develop Your Team

• Recruit, train, coach, and retain a high-performing team of managers and associates
• Lead consistent pre-shift briefings and keep standards visible on the floor
• Hold managers accountable for scheduling, timekeeping accuracy, and performance expectations
• Create a positive, inclusive culture where team members feel recognized and supported

Operate with Excellence

• Ensure compliance with Hilton brand standards, food safety and sanitation, and liquor licensing and responsible service laws
• Partner with Sales, Front Office, and Engineering to deliver seamless events and guest experiences
• Respond to guest feedback quickly and turn it into lasting improvements

Connect with the Community

• Build relationships with local farmers, vendors, artists, and neighborhood partners
• Represent Canopy as a gathering place for locals and travelers alike