Director of Food & Beverage
Description
Your Journey Starts Here.
This Isn't Just A Role - It's A
Position Within A Global Lifestyle Powerhouse.
At The Group, you'll operate at the crossroads of
culture, entertainment, and commercial ambition - contributing to an ecosystem
that spans hospitality, entertainment, real estate, and beyond.
The Opportunity
A Platform for Those Who Deliver.
Whether
you're in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.
Roles and Responsibilities
You Take Ownership. You Deliver With
Precision.
You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.
- Strong commitment to
driving exceptional ‘FIVE-Star’ Food and Beverage Experiences, with the ability
to drive revenue and manage costs effectively.
- A minimum of 5 years
of experience in a senior Food and Beverage Management Role in a Luxury Hotel
is preferred.
- Proactive in
Contributing Innovatively towards next-level Food and Beverage Development and Guest
Experiences.
- Exceptional skills in
Improving Customer Satisfaction and Driving Profitability, showcasing a
commitment to Industry-Leading Standards.
- Superior
Problem-Solving Skills and the competence to Exceed Expectations in dynamic and
competitive operational environments.
- 'FIVE-Styled’
Visionary thinking by finding creative solutions, while taking Ownership for
all duties and tasks assigned.
- A Proactive Nature,
coupled with a meticulous Eye for Detail, ensures every aspect of the Operation
is perfectly curated.
- Next-Level
Organisational and Supervisory skills, effectively leading and inspiring the
FIVE Tribe to New Heights.
- Strong understanding
of Industry Regulations is beneficial.
- A hands-on attitude,
fuelled by a ‘Can-Do!’ Spirit.
- Spearheads and manages all aspects of the
Food and Beverage operations, ensuring Seamless Execution and Unparalleled Service.
- Plans, directs, and monitors services and ‘FIVE-Star’ Food and Beverage Standards in all outlets and kitchens, ensuring Managers take Corrective
actions as necessary in adherence to FIVE’s Policies and Industry-Leading standards.
- Ensures all Food and Beverage ‘FIVERs’ adhere to FIVE’s grooming standards, Relentlessly
enforcing Hygiene standards to demonstrate a ‘FIVE-Styled’ Image consistent with FIVE’s
Gold Standard.
- Oversees the Training and Development of ‘FIVERs,’ fostering a Culture of Continuous Improvement and Excellence.
- Inspires and drives the FIVE Tribe to Elevate Individual Performance through Bespoke Coaching and creates Development and Succession plans for ‘FIVERs.’
- Fosters a Culture of Collaboration and Innovation, ensuring the Food and Beverage Team remains Motivated and Aligned with FIVE’s award-winning standards.
- Plans and implements Visionary Food and
Beverage-related programmes, policies, and procedures to ensure FIVE’s
World-Class standards are consistently met.
- Participates in preparing the Annual
Business Plan and Sales and Marketing Plans, contributing to FIVE’s Strategic Direction.
- Closely monitors the profitability of all
Food and Beverage concepts, providing Solutions
to Enhance performance and implementing Corrective Measures as needed.
- Contributes to the Preparation of the Budget and monitors the Financial performance of Food
and Beverage concepts, identifying
areas of unsatisfactory
performance and Capitalising on potential Improvement Opportunities.
- Is Accountable for the full Profit and Loss of all Food and Beverage
operations, ensuring Financial Targets are met and exceeded.
- Maintains stability in Service Delivery
across all existing operations, upholding the Highest Standards of Service Excellence
and controlling Operating Expenses.
- Monitors the Activities and Trends of
competitor hotels, restaurants, and bars, identifying and acting on Opportunities
to Modernise equipment, service methods, and product presentation.
- Collaborates with the Executive Chefs on
menu engineering and portion control, ensuring the Highest Food Standards are achieved
while selling at the correct prices.
- Continuously Improves Guest Satisfaction by
enhancing service methods and product presentation, maintaining a Competitive Advantage
and Delivering an Exquisite Guest experience.
- Carries out all assignments and
instructions delegated by the Higher Management of FIVE, ensuring that all
policies, procedures, and standards are adhered to Implicitly.
- Liaises with various Departments to ensure
Cohesive and Efficient operations, contributing to FIVE’s overall success and
reputation.
What Success Looks Like
Be Part of an Organisation That
Recognises Delivery and Rewards Growth.
You'll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.
You Connect | You recognise how your work affects the
wider team, the guest, and the business, and you act accordingly. |
You
Represent the Brand | In
every interaction, whether with a guest, a colleague, or a partner, you
conduct yourself as a representative of the brand. |
You Own It | You assume full responsibility for what
falls within your remit, and you see it through to completion with minimal
oversight. |
You Deliver | Your
work is accurate, timely, and consistently meets the standard expected, while
understanding how it connects to the wider business, team output and
commercial results. |
You Grow | You receive feedback constructively,
develop your capabilities with intent, and approach every challenge as an
opportunity to improve. |
If You Want to Play at the Highest
Level, We’d Like to Hear from You.
If you're inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.