Director of Golf Operations

The Director of Golf Operations is responsible for the coordination, functional management and leadership of the golf operations which include Member & Guest Experience, Club Events, Course Setup, Practice Facility Set Up, and partnering with GCM to ensure an elite golf experience. The Director of Golf will be a supervisor of the Resort Director of Golf, Golf Head Professionals, Tournament Managers, and Assistant Professionals.

Responsibilities:

Create, implement, report and analyze the Golf Operation plan including budget and all other golf related financial duties
Establish and enforce golf course policies, rules and regulations
Oversee all golf programs and activities
Develop and oversee Omni Cultural pieces for the Golf Operation
OST Meeting

Trilogy
Ambassador Program
Mirror Image
Power of One
Monthly Standard
Omni Service Champions
Associate Opinion Survey

Conduct Manager reviews
Assist with merchandising program and presentation of the golf shop
Oversee supply levels for all departments (Golf Shop, Carts, Etc.)
Work closely with the GCM Department to coordinate turf care practices and course closures along with daily and tournament set up
Enforce consistent discipline procedures

Work closely with the Club team to ensure all club & special interest group events are executed at a high level with member satisfaction in mind
Assist with development of Policies and Procedures for the Member Golf Operation

Assist with planning & coordination of all WGA, MGA/SMGA, and Club events
Collaborate with Membership team to execute prospect tours & experiences

Track & manage daily revenue and labor
Ensure on course member and invited guest satisfaction
Support the recruitment, coaching and development of golf and PGA professionals throughout all stages of the PGA membership pathway

Qualifications:

Effective organizational and leadership skills
Exemplary interpersonal, verbal and written communication skills

Physical Requirements:

Must be neat in appearance accordance with Omni standards

Working Environment:

Interior and exterior of resort

Fast paced environment

Job Requirements:

Class A PGA, minimum of 3 years’ experience as Director of Golf or Head Golf Professional, proficient in Word, Excel, POS, Electronic Tee Sheets, membership experience a plus, great people skills a must.