Director of Home Care
Summary
Oversee a private-duty home-care agency, build and coach a high-performing team, and ensure best-in-class services that meet quality standards for seniors in the community.
When you work at Porters Neck Village, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
Porters Neck Village is recruiting for a hospitality focused Director of Home Care to join our team!
The Director of Home Care oversees the private duty services agency in the community. The Director initiates, implements, and evaluates goals and objectives for quality private duty services which meet and promote the standards of excellence and quality, and contributes to the total organization.
The successful candidate will be responsible for building a high-performing healthcare team who will provide best-in-class home health services to the community. Leading, coaching and developing the team as they continuously improve the services provided and underlying processes to ensure excellent outcomes.
Salary starting at $90,000.
Education and Experience
Degree requirements: Bachelor's Degree or the equivalent combination of education and work experience
Certifications, Licenses or Registrations required, if any: NC RN/LPN highly preferred but not required. Current AHA CPR certification required.
Minimum years of career experience to qualify for role: 3
Total years of career experience to be fully proficient: 5
Skills, Knowledge and Abilities
The minimum skills and/or competencies required to be successful in the position are listed below.
- Three years of management experience in a private duty or related organization preferred
- Has excellent observation and communication skills.
- Is self-directed with the ability to work with little supervision.
- Is flexible and cooperative in fulfilling obligations.
Technology
- Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet.
- Ability to learn relevant business system tools
Business
- Attention to detail in composing, keying, and proofing professional business materials
- Customer oriented with ability to listen to and anticipate needs of the customer
- Exceptional communications and organizational skills
Other Behavioral Competencies
- Adaptable with ability to switch tasks based on shifting priorities
- Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
- Excellent verbal communication skills with ability to present professional demonstrations
- Intuitive with ability to perceive others' feelings and motives quickly from subtle signals
- Good listening skills with ability to receive information completely and understand what is being said
- Interpersonal skills with ability to work well with all levels of the organization
- Organized with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
- Quick study with ability to master a situation or learn new things with minimum direction or training
- Judgment with ability to formulate opinions, compare and decide with good sense
Hospitality Focus and Promises:
The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:
- We greet you warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We anticipate your needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We make you feel important.
- We embrace and value our differences.
- We ask, “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer