Director of Hospitality

McMinnville Properties (Evergreen Events) is seeking a Director of Hospitality to lead its growing hospitality operations. This is an exciting opportunity for an experienced hospitality leader who brings strong multi-venue operational experience, a passion for exceptional guest experiences, and the ability to build scalable teams, systems, and processes that support continued growth.

The Director of Hospitality provides strategic leadership and operational oversight for hospitality operations, programs, venues, guest services, events, and revenue-generating activities. The role oversees McMinnville Properties' directly operated hospitality businesses and collaborates with other departments on hotel and campus opportunities.

This position drives efforts to enhance guest experience, achieve financial and operational goals, develop high-performing teams, and build scalable systems and processes to support current operations and future growth. This position will play a key part in preparing hospitality operations for continued growth, including supporting operational readiness for the planned hotel opening.

Qualifications:

• Bachelor’s degree in hospitality management, business administration, event management, operations management, or a related field.
• 7-10 years of progressively responsible hospitality, events, guest services, business operations, or related leadership experience.
• 3-5 years of experience leading managers, supervisors, and professional staff.
• Strong leadership, communication, relationship-building, analytical, financial management, and strategic thinking skills.
• Demonstrated ability to lead complex hospitality operations and support organizational growth.
• Experience with hospitality technology, database systems, reporting, analytics, and process improvement.
• Experience overseeing operations across multiple hospitality venues and/or supporting new venue openings is strongly preferred

Essential Duties:

• Directs all hospitality operations, including events, catering, guest services, premium experiences, rentals, and related hospitality programs.
• Establishes and maintains service standards that create exceptional visitor, client, and partner experiences.
• Develops and implements scalable hospitality practices and service standards that support the successful integration and operation of new venues and hospitality programs.
• Forecasts financial performance and implements strategies to achieve revenue and operational targets.
• Evaluates the existing team’s capabilities, workload, role alignment, and performance; implements approved development plans, role changes, recruitment, or other personnel actions in partnership with HR.
• Explicitly owns recruiting, hiring, onboarding, ongoing training, coaching, recognition, and accountability for hospitality staff and managers.
• Builds and maintains strong working relationships with executive leadership, department leaders, facility operators, and strategic partners.
• Develops, documents, implements, and maintains standard operating procedures (SOPs), process maps, training materials, and operational documentation for hospitality functions.
• Leads continuous improvement initiatives using operational data, stakeholder feedback, and industry best practices.
• Ensures compliance with all applicable health, safety, licensing, and regulatory requirements.
• Performs other duties as assigned.

Benefits and Pay:

Base pay range for this role is $90,000-$110,000 depending on experience. Eligible for annual bonus and profit-sharing opportunities, subject to company performance and plan eligibility requirements.

• Our company benefits include:
  • Health, dental, and vision insurance for dependents and employees
  • Life insurance
  • Long-term disability insurance
  • 401(k) retirement plan with employer match
  • Education Assistance Program
  • Flexible Spending Account
  • Healthcare Reimbursement Account
  • Generous PTO plan
  • Volunteer Time Off
  • Sabbatical leave and tenure recognitions
  • Profit-sharing and bonus opportunities

McMinnville Properties is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.