Director of Housekeeping
Description
The Opportunity
The Director of Housekeeping leads resort housekeeping operations in North Myrtle Beach, ensuring teams deliver consistent, inspection-ready results aligned with Sun Hospitality Standards of Operations. This role exists to build a reliable staff, protect quality and safety, and keep guest satisfaction high.
Key responsibilities include: staffing and scheduling to MPOR/payroll targets; daily team huddles and coaching; conducting evaluations and payroll status changes on time; maintaining service billing and payroll records; completing room inspection reporting and action plans; monitoring supplies, inventories, and ordering; partnering with resort leadership to address guest concerns quickly; and serving as a hands-on leader who can step into site operations when needed.
Required qualifications/skills:
- High school diploma or higher
- 3+ years hospitality management experience
- Ability to work effectively with diverse personalities and backgrounds
- Familiarity with Sun Hospitality SOPs
- Ability to pass a background check and work in a drug-free workplace
Apply today to lead a high-performing housekeeping team.
Your Benefits
Medical, Dental, and Vision insurance; Life Insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; Competitive Salary; Paid Time Off; and Employee Discounts.
A Typical Shift
Your morning starts by reviewing overnight notes, arrivals/departures, and any guest feedback that needs quick follow-up. You'll walk key areas, spot-check readiness, and connect with resort leadership on priorities for the day. Between check-ins and turns, you'll stay visible on property-answering questions, removing roadblocks, and keeping communication moving between the office and the field. As the day winds down, you'll confirm coverage for the next shift, document updates, and ensure the team has what they need to start strong tomorrow.
Background screening is required for this position.
