Director of Human Resources
Position Summary
The Director of Human Resources directs and coordinates all activities related to the Human Resources function across the organization. This role is responsible for developing, implementing, and monitoring HR policies, programs, and initiatives to ensure legal compliance, promote organizational effectiveness, and support a healthy, inclusive workplace culture. The Director provides leadership and strategic guidance to HR staff and senior management in all HR matters, including employee relations, compliance, benefits administration, performance management, and organizational development.
Schedule: Monday - Friday 9am - 5pm (40hrs)
Pay range: $75,000 - $85,000/annually
Essential Job Functions
- Develop and advise senior leadership on policies and programs affecting all aspects of HR management.
- Monitor personnel actions to ensure full compliance with applicable federal, state, and agency-specific regulations and internal policies.
- Inform executive leadership of critical HR activities, workforce trends, and risk areas.
- Develop, implement, and monitor the organization’s Affirmative Action Plan. Serve as the Affirmative Action Officer.
- Ensure all operations are free from discrimination and bias; promote compliance with EEO, ADA, FMLA, and other employment regulations.
- Administer and oversee the organization’s benefit programs (health, dental, life, disability, retirement).
- Oversee workers’ compensation, unemployment claims, and leave of absence requests.
- Manage recruiting and hiring processes to ensure attraction and retention of qualified candidates.
- Plan and facilitate comprehensive new employee onboarding and orientation.
- Oversee staff recognition, employee engagement, and team-building initiatives.
- Direct the agency’s performance appraisal system.
- Conduct and coordinate internal investigations related to harassment, discrimination, and employee complaints.
- Co-chair the agency’s Safety Committee.
- Perform other duties as assigned by the Vice President of Human Resources.
- Provide oversight, leadership, and professional development for all Human Resources staff, including HR Generalists, Recruitment, Administrative Assistants, and department support staff.
- Manage HR departmental workload and staff performance to ensure effective service delivery.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
- Bachelor’s degree in human resources, Business Management, or a related field preferred.
- Minimum of 7 years of professional progressive experience in Human Resources, including at least 2 years in a leadership capacity. Nonprofit management experience is strongly preferred.
- Comprehensive knowledge of employment laws and regulations including EEO, ADA, FMLA, PFML, and MA-specific statutes.
- Experience administering benefit programs and HR compliance reporting.
- Proven ability to manage sensitive employee relations matters with professionalism, confidentiality, and sound judgment.
- Strong leadership, organizational, and analytical skills with the ability to manage competing priorities.
- Excellent verbal and written communication skills, with the ability to present complex HR concepts clearly.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook), HRIS systems, and applicant tracking tools.
- Demonstrated ability to foster a respectful, inclusive, and equitable workplace environment.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability
Skills
As published by workable · 13 questions · 4 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter
Pick from a list (9)
- Do you have a bachelors degree in human resources, business management, or a related field?
- Do you have at least 7 years of progressive professional experience in Human Resources, including a minimum of 2 years in a leadership role?
- Do you have comprehensive knowledge of employment laws and regulations, including EEO, ADA, FMLA, PFML, and Massachusetts-specific employment statutes?
- Do you have experience administering employee benefit programs and managing HR compliance reporting?
- Do you have proven experience managing sensitive employee relations matters with professionalism, confidentiality, and sound judgment?
- Do you have strong leadership, organizational, and analytical skills, with the ability to manage competing priorities effectively?
- Do you have excellent verbal and written communication skills, with the ability to clearly present complex HR concepts?
- Do you have proficiency in Microsoft Office Suite (Excel, Word, Outlook), HRIS systems, and applicant tracking tools?
- Are you able to work on-site full time at our corporate office located in Chicopee, MA?
Written answers (4)
- Could you share a bit about your experience in Human Resources, including how many years you've worked in the field and any leadership roles you've held?
- Can you describe your experience managing or administering employee benefit programs?
- What experience do you have with HR compliance reporting, and what types of reports have you managed or prepared?
- Can you provide an example of how you have handled a sensitive employee relations issue in the past?