DIRECTOR OF INDIRECT LENDING

Location: Albuquerque, NM 87109

Required work schedule: (not a remote or hybrid position)

- Monday to Friday: 8:30 AM to 5:30 PM

- Weekend and Holidays may be required based on business needs.

Please note that this schedule is subject to change as needed.

As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:

• Comprehensive Medical, Dental, and Vision Insurance

• Paid Short-Term Disability, Life Insurance, and AD&D

• Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave

• Tuition Reimbursement for Professional Development

• 401(k) Plan with Employer Match

• Pension Plan for Long-term Security

• Exciting Opportunities for Career Advancement

Overall Purpose:

At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking.

The Director of Indirect Lending is responsible for managing the credit union’s indirect lending program, owning overall performance, risk and direction of the department. This role sets strategy, program management, develops and refines policies, and ensures the indirect channel supports overall lending growth objectives.

Responsibilities include, but are not limited to:

• Establish standard program management frameworks to improve efficiency and team execution while also reporting program progress, risks, and financial health to executive leadership.

• Define, review, and refine indirect underwriting guidelines, credit tiers, and automated decisioning logic to maintain desired quality.

• Oversee Credit Buyers, Indirect Processors and Dealer Relationship Specialists to ensure dealerships have a seamless experience.

• Ensure all indirect lending operations strictly comply with all federal and state regulations, including but not limited to Fair Lending, Truth in Lending (TILA) and the Equal Credit Opportunity Acts (ECOA).

• Monitor and review reports prior to submission to executive leadership and the board on program performance and risk, especially with regard to fair lending aspects.

• Monitor portfolio delinquency, default rates and charge-offs alongside the Charge Off Committee and implement swift corrective underwriting adjustments when necessary.

• Develop plans and provide guidance to the Dealer Relationship Specialist to meet established goals.

• Coordinate with Special Accounts when necessary to ensure any concerns are addressed immediately and assistance is provided by the dealership when necessary.

• Develop dealership relationships in order to expand the credit union’s lending footprint, optimize yields, and achieve volume targets.

• Maintain awareness of competitor programs, market rates and dealer-level offerings in the territory.

• Analyze field reports to assess market competitiveness, dealer satisfaction, and opportunities or risks in the market.

• Evaluate new channels, territories, and partnerships to expand the indirect program where appropriate.

• Proactively engage with dealers in the field, spending at least 20% of time on field work - including travel within the metro area, throughout the state, and potentially out of state.