Director of Information and Family Support

Director of Information and Family Support

The Arc of King County serves individuals with intellectual and other developmental disabilities (IDD) and their families across the lifespan, from prenatal diagnosis through end-of-life care.

Our programs include:

• Information and Family Support for individuals with IDD, their family members, and community;
• Supported Living Services for adults living in the community; and
• Public Policy and Civic Engagement for people who want to ensure communities and public services work for people with IDD

The Arc promotes and protects the human and civil rights of people with IDD, actively supporting their full inclusion so that they can live, learn, work, and play in the community – making the world a better place for us all.

For more information about the organization, visit our website at .

Position Description

The Director of Information and Family Support (IFS) is a full-time, overtime exempt position responsible for the visionary and operational leadership of the entire IFS department. IFS is a vital community hub for training, support and information regarding local and State IDD resources across the entire lifespan. This position oversees a team of family-centered support programs, ensures culturally responsive service delivery, and plays a crucial leadership role in promoting self-advocacy.

The director brings a robust background and deep personal experience working with the IDD community, ensuring that outreach is equity-driven, inclusive, and culturally attuned. Alongside program leadership, this role is also dedicated to ensuring continuity of community support through collaboration, strategic partnerships, and grant writing with the support of a grant writer to secure new funding opportunities. This position also requires excellence in flexible leadership and time management as the director manages the department budgets, coaches staff, and builds enduring relationships with external community partners.

Organizational Reporting Relationships

Department: Information and Family Support

Supervisor: Deputy Executive Director

Hours/Salary/Benefits

• This is a full-time exempt position.
• This position is eligible for The Arc of King County’s employee benefits package which includes medical, dental, and vision insurance, 401(K), employee assistance program, Orca card, paid holidays, paid personal leave, and more.
• Annual Salary Range: $91,468.00- $95,000 depending on experience.

Duties and Essential Functions

• Maintains up-to-date knowledge of IDD services and resources.
• Oversee the creation of dynamic educational opportunities and the development of training curriculum and deliver engaging presentations throughout the year.
• Direct the planning and oversee the execution of department-led community events, workshops, and gatherings. Collaborate across the organization whenever possible.
• Support and guide our IDD homelessness prevention program
• Dedicate no less than 20% of working time to researching and identifying new funding opportunities to sustain and expand department programs. A grant writer is available to support with drafting and submitting grant applications and contract renewals. Work with finance to create a proposed budget, working with data to help draft a narrative, working with the leadership team to decide what to apply for. May include total submission for smaller grants, and support for larger grants
• Create, monitor, and manage the annual department budget, ensuring fiscal health and alignment with organizational goals.
• Execute, ensure compliance, and report on all aspects of contracts overseen by this position.
• Directly oversee managers, provide compassionate, clear, and direct supervision. Utilize strong coaching skills to guide professional growth, implement constructive feedback, and execute correction and accountability when necessary to maintain high program standards.
• Oversee the creation and maintenance of a volunteer and internship program within the department to assist the organization.
• Ability to create, execute and maintain data systems needed for reporting on the work of The Arc of King County and who is served; Ability to collect, analyze and report on data as it relates to the mission of the agency and contract requirements.
• Conduct outreach efforts and initiatives to expand access to The Arc of King County’s programs and services, improving the ability of The Arc to reach individuals and their families who have diverse cultural, ethnic, and linguistic backgrounds within King County.
• Build and nurture strong, collaborative relationships with external community partners, local agencies, and advocacy groups.
• Ensure contract compliance when utilizing interns and volunteers within programs.
• Be visible in the community as an advocate for the agency and the children and families served by The Arc.

The above is not a comprehensive list of activities, duties or responsibilities required of this position. Management may assign or reassign duties and responsibilities at any time as it deems necessary.