Director of Information Technology

PURPOSE OF POSITION:

The Director of Information Technology provides executive leadership for Houchin Community Blood Bank's information technology strategy, infrastructure, systems, cybersecurity, technology investments, and IT organization.

The Director establishes and executes the organization's long-term technology strategy and ensures IT resources, systems, infrastructure, and investments align with organizational goals, operational requirements, security expectations, quality standards, and regulatory requirements.

The Director provides executive oversight of IT operations and department leadership, establishes organizational technology priorities, manages the IT budget and strategic vendor relationships, evaluates emerging technologies, and provides executive leadership regarding technology risk, cybersecurity, business continuity, digital transformation, and major technology initiatives.

This position represents the highest level of the Information Technology career progression and is responsible for the strategic direction and enterprise-wide leadership of the IT function.

ESSENTIAL JOB FUNCTIONS:

IT Strategy and Governance

• Develops, executes, and continuously evaluates the organization's IT strategy.
• Establishes multi-year technology priorities and roadmaps.
• Aligns technology investments with organizational objectives.
• Establishes appropriate IT governance, policies, standards, and decision-making processes.
• Evaluates the organization's technology capabilities and future requirements.
• Identifies opportunities for technology to improve efficiency, service delivery, quality, and organizational performance.

Enterprise IT Operations

• Provides executive oversight of IT operations, including infrastructure, networks, cybersecurity, applications, technical support, and technology services.
• Ensures reliable and effective technology services across organizational locations and operations.
• Establishes appropriate performance expectations and measures for IT operations.
• Reviews IT performance, service levels, operational risks, and improvement opportunities.

Technology Investment and Budget

• Owns and provides executive oversight of the IT budget.
• Develops long-term technology investment strategies.
• Evaluates the financial and operational impact of significant technology investments.
• Establishes priorities for capital and operating technology expenditures.
• Ensures effective and responsible use of organizational technology resources.

Cybersecurity, Risk and Data Protection

• Provides executive oversight of cybersecurity and information-security strategy.
• Establishes organizational priorities for protecting systems, networks, data, and information.
• Oversees identification, assessment, and mitigation of significant technology and cybersecurity risks.
• Ensures appropriate security, privacy, and risk-management practices are established.
• Provides executive leadership during significant technology or cybersecurity incidents.

Business Continuity and Disaster Recovery

• Establishes executive oversight of technology business continuity and disaster recovery planning.
• Ensures continuity and recovery plans are appropriately maintained and tested.
• Evaluates organizational technology risks that could affect critical operations.
• Ensures appropriate strategies are in place to minimize disruption from technology failures, emergencies, or data loss

Digital Transformation and Major Initiatives

• Provides executive sponsorship for major technology implementations and digital transformation initiatives.
• Evaluates emerging technologies and their potential organizational applications.
• Oversees major enterprise technology initiatives and strategic implementations.
• Ensures major technology initiatives have appropriate governance, resources, accountability, and executive visibility.
• Partners with organizational leaders to identify opportunities for technology-enabled improvement.

Vendor and Strategic Partner Management

• Establishes strategic relationships with key technology vendors and service providers.
• Provides executive oversight of significant technology contracts and vendor relationships.
• Evaluates strategic technology partnerships and service models.
• Negotiates or participates in negotiations involving significant technology investments and services.

Regulatory, Quality and Compliance

• Ensures IT strategy and operations support applicable regulatory, quality, security, and organizational requirements.
• Works collaboratively with Quality, Regulatory, Compliance, and other organizational functions as appropriate.
• Supports technology requirements associated with FDA, AABB, and other applicable standards and regulatory frameworks.
• Promotes appropriate data governance, security, documentation, and accountability.

Executive Reporting

• Provides executive leadership with regular reports regarding IT strategy, performance, cybersecurity, risks, projects, investments, and resource requirements.
• Communicates complex technology issues and recommendations in a clear business-oriented manner.
• Provides recommendations regarding significant technology decisions.
• Escalates significant technology risks and organizational concerns appropriately.