Director of Inside Sales & Revenue Operations

The Director of Inside Sales & Revenue Operations leads our high-performance inside sales organization, connecting customers nationwide with essential home services during the move-in process. These services include electricity, internet, TV, home warranty, and smart home security solutions. This Director role is strategic, data-driven, and focused on scaling conversion, revenue, and customer experience across multiple service verticals.

The ideal Director is a metrics-focused sales leader with a proven track record of growing inside sales teams, using analytics to drive decisions, and delivering results in fast-paced, partner-integrated environments.

This is a full-time, onsite Director position based in our corporate office in Farmers Branch, Texas.

Key Responsibilities

• Lead and develop the inside sales team to consistently meet and exceed monthly revenue goals.

• Coach and motivate sales managers, team leads, and individual contributors through in-office leadership and performance reviews.

• Partner with the VP of Sales to execute sales strategies that maximize lead utilization and salesperson productivity.

• Create, optimize, and scale sales scripts, processes, and playbooks for consistency and growth.

• Launch and manage new lead sources and product campaigns from rollout through performance analysis.

• Analyze KPIs, conversion metrics, pipeline data, and campaign performance to identify trends and improvement opportunities.

• Collaborate with marketing, operations, and product teams to improve call routing, lead quality, and sales efficiency.

• Manage forecasting and pipeline reporting to ensure accuracy and accountability.

• Drive a culture of accountability, continuous improvement, and high performance aligned with company values.

• Ensure compliance with partner agreements, regulatory standards, and data privacy requirements.

• Drive innovation in sales technology and methodologies to improve the mover experience.

Qualifications

• Bachelor’s degree in Business, Analytics, or a related field.

• 5+ years of progressive inside sales leadership experience.

• Proven success at the Director level managing and scaling high-volume inbound sales teams.

• Strong analytical skills with the ability to translate data into action.

• Experience improving conversion rates, KPIs, and customer satisfaction through process optimization.

• Background in home services, insurance, or other high-volume consumer sales environments preferred.

• Experience working in partner-driven or affiliate-based sales models.

• Advanced proficiency in Salesforce.

• Exceptional communication, coaching, and leadership skills.

Compensation & Benefits

• Competitive base salary with performance-based bonus

• Health, dental, and vision insurance (70% employer-funded)

• Paid time off and holidays (up to 21 days in year one)

• 401(k) with 100% employer match

• Professional development and career growth opportunities

Company Core Values

• Be Humble

• Transparent Communication

• Embrace and Drive Change

• Build a Positive Culture

• Mind-Blowing Experience

• Own It

Physical Requirements

• Ability to sit for extended periods and work at a computer.