Director of IT
Summary
Director-level IT leader at an equipment rental company in Baton Rouge, LA: sets IT strategy and runs day-to-day IT across branches and yards — owning the rental/ERP platform (Point of Rental), fleet telematics/GPS integrations, branch WAN/Wi-Fi connectivity, cybersecurity and disaster recovery, and digital customer ordering tools.
Department
IT/Business Systems
Reports To
Owner/Operator
Location
Baton Rouge, LA
Position summary
The Director of IT owns the technology that keeps our fleet earning: rental management, telematics, branch networks, and the systems our customers use to order and track equipment. This leader sets IT strategy, runs day-to-day operations across all branches and yards, and partners with Operations, Sales, and Finance to improve fleet utilization and the customer experience.
Key responsibilities
- Strategy and leadership: Build and run a 3-year IT roadmap and annual budget tied to fleet growth, branch expansion, and margin goals. Hire, develop, and lead the IT team and manage key vendors and MSPs.
- Rental and ERP systems: Own the rental management platform (Point of Rental) and its integrations with accounting, CRM, e-commerce, and service/maintenance systems.
- Fleet telematics and data: Integrate telematics and GPS data to support utilization tracking, preventive maintenance, and billing accuracy. Deliver reporting that leadership trusts.
- Infrastructure and field connectivity: Keep branches, yards, and service trucks connected through reliable WAN, Wi-Fi, mobile devices, and rugged tablets. Maintain 99.9% uptime for core systems.
- Cybersecurity and risk: Run the security program, including MFA, endpoint protection, backups, incident response, and staff training. Lead disaster recovery planning and cyber insurance requirements.
- Digital customer experience: Partner with Sales on online ordering, customer portals, e-signature contracts, and mobile delivery/pickup apps.
- Growth and acquisitions: Lead IT due diligence and integrate acquired branches onto company systems quickly.
- Operations and Accounting integration: Partner with Operations and Accounting leaders to map how rental contracts, dispatch, service, invoicing, and month-end close move through our systems. Remove manual re-entry and broken handoffs between the rental platform, accounting system, and field tools. Set data standards and integration checks so contracts, equipment status, and billing match across systems. Train branch and back-office staff on the workflows that result.
How success is measured
In the first year, success means core system uptime at 99.9% or better, a security program that passes our cyber insurance and audit reviews, telematics-driven utilization reporting in place across the fleet, and new branches fully on company systems within 60 days of opening or acquisition.