Director of Marketing Operations
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Director of Marketing Operations. The right candidate will lead the processes, platforms, governance, and operational execution that enable scalable, data-driven marketing across the organization. This role oversees marketing workflows, performance reporting, and operational standards to improve efficiency, consistency, and business outcomes across multiple markets and channels.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Direct marketing operations strategy, processes, and governance to support campaign execution, lead generation, customer engagement, and business growth
Establish operational standards, workflows, and quality controls that improve the efficiency and scalability of campaign execution across the organization
Manage marketing operations to ensure the teams responsible for campaign deployment, audience management, system administration, and reporting activities can operate without friction
Partner with Marketing, Sales, Product Management, Analytics, and Technology teams to align operational capabilities with business objectives
Develop operational process reporting frameworks, performance dashboards, and operational insights for Marketing Operations
Assist in development of multi-channel reporting frameworks that provide consistent visibility for Channel Marketing Leads and Marketing Representatives
Evaluate and implement process improvements, automation opportunities, and operational enhancements that reduce manual effort and improve outcomes
Facilitate operational performance reporting for the Marketing team and vendor partner organizations, potentially assist with negotiating vendor service agreements with respective channel managers and provide reporting on operational investments supporting marketing operations
Support strategic planning initiatives and operational roadmaps for marketing technology and business transformation programs
Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
- Ability to travel overnight
Supervisory Responsibilities
Supervises 2 or more employees