Director of Oncology Quality Initiatives

Partner with the VP of Oncology Quality Initiatives to manage and grow Integra’s quality initiative offerings for life science companies and oncology practices. Lead day-to-day service and product execution, align cross-functional PQ team members, and serve as the VP’s delegate in internal, customer, and cross-functional meetings. Make timely operational decisions within delegated authority, ensure commitments and follow-up actions are completed, and maintain operational continuity while advancing strategic priorities.

Responsibilities:

• Sales and Marketing
  • Support VP of Oncology Quality Initiatives in selling quality initiative programs to oncology practices and cancer centers.
  • Support development of care gap project concepts that can drive sales opportunities with life science customers.
  • Support in the development of collateral of describing the benefit and requirements of quality initiatives.
  • Represents IntegraConnect at conferences and other relevant forums whereby quality initiatives sales opportunities may be pursued.
  • Makes recommendations and helps implement strategies to grow the quality initiative program.
  • Identifies opportunities for publication of quality initiative findings.
• Operations and Execution:
  • Provides oversight on projects and within tumor types for quality initiatives projects.
  • Maintains portfolio-level oversight of quality initiative projects across customers, practices, and tumor types, proactively identifying interdependencies, delivery risks, competing priorities, and opportunities to standardize execution.
  • Provides ongoing development program for QI team to ensure continued growth in knowledge of tumor types and analytics of clinical relevance.
  • Guides and develops team members responsible for executing quality initiative projects within the QI team.
  • Helps reinforce performance expectations for team members, provides timely and actionable feedback, supports professional growth and succession readiness.
  • Assess team capacity, identify resource constraints, and escalate staffing or prioritization needs to the VP of Oncology Quality Initiatives.
  • Coach team members through complex project, analytical, and customer challenges; remove barriers to execution; and serve as the primary escalation point before matters are elevated to the VP of Oncology Quality Initiatives.
  • Makes recommendations on enhancements to quality initiative project execution to improve effectiveness, increase efficiencies, and increase revenue.
  • Embrace continuous learning of oncology clinical guidelines that will be used to provide direction on project deliverables.
  • Define and enforce review and approval requirements for analytical plans, metric definitions, data interpretation, and client-facing deliverables, ensuring outputs are accurate, clinically relevant, reproducible, and appropriate for the intended audience.
  • Institute process and methods to establish quality assurance checks on project deliverables to ensure they meet internal standards before final presentations.
  • Establish and monitor operational performance indicators for project timeliness, deliverable quality, customer satisfaction, resource utilization, and program outcomes, and implement corrective actions when performance falls below expectations.
  • Oversee reporting quality improvement project results tracking progress to identify opportunities for re-engagement, showing progress, communicating results.
• Product Development and Data Ingestion
  • Partners with VP and Medical to define quality measures of interest seeking input across disease states and works with product to establish clinical measures in quality measure scorecards.
  • Coordinate with Medical and other subject-matter experts to resolve clinical questions, validate interpretation of oncology guidelines, and ensure project recommendations are appropriately supported.
  • Partners with Data Operations, Curation, and Product teams to ensure quality standards are in place for data accuracy and product output offers users a high-level of ease use and simplified understanding.