Director of Oncology Revenue Cycle Management - Full Time - Germantown, TN
Summary
Oversee oncology revenue cycle operations, manage billing teams, and optimize reimbursement processes for a cancer care provider in Germantown, TN.
Job Title: Director, Oncology Revenue Cycle Management
About Us
At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.
Position Overview
The Director, Oncology Revenue Cycle Management directs oncology revenue cycle teams and collaborates closely with leadership, corporate partners, and providers to ensure accurate billing and maximize revenue opportunities. This role is responsible for overseeing revenue cycle operations, identifying improvement opportunities, implementing programs, and supporting managed care initiatives and reimbursement models.
Key Responsibilities
- Manage daily activities and processes of the Revenue Cycle
- Hire, train, and supervise revenue cycle team members
- Ensure charge capture, processing, and reconciliation across multiple systems and entities
- Implement strategies to improve billing and collections efficiency
- Manage relationships with insurance providers and third-party payors
- Ensure compliance with local, state, and federal regulations
- Collaborate with clinical and operational teams
- Partner with Finance to support reporting and key performance indicators
- Ensure reimbursement aligns with payer contracts and identify collection opportunities
- Assist with contracting and administrative functions
Qualifications
Education & Experience
- Required:
- Bachelor’s degree in finance, business, healthcare, or related field
- Minimum of five (5) years of progressively responsible healthcare revenue cycle and management experience
- Preferred:
- Master’s degree in a related field
- Experience in healthcare clinical operations and financial management, methods, and techniques
- Substitutions Allowed:
- In lieu of a Bachelor’s degree, minimum of six (6) years of progressively responsible leadership/administrative experience in revenue cycle, patient billing, or finance
Skills & Abilities
- In-depth knowledge of healthcare revenue cycle including managed care, preauthorizations, charge coding, claim processing, and accounts receivable
- Knowledge of EDI and clearinghouse requirements
- Strong analytical and reporting skills related to revenue cycle KPIs and financial data
- Knowledge of healthcare clinical operations and financial management
- Strong leadership and management skills
- Excellent written, verbal, and presentation skills
- Ability to build relationships and collaborate across departments
- Strong problem-solving and analytical abilities
- Proficiency in Microsoft Office applications including Word, Excel, and Access
- Ability to work independently and exercise sound judgment
- Ability to manage multiple projects and maintain workflow
- Ability to lead and motivate teams
Why West Cancer Center is a Great Place to Work
- Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
- Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
- Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
- Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation
No nights, weekends, or holidays. Comprehensive benefits package.
Join Us
If you are a strategic leader with expertise in revenue cycle management and a passion for improving financial and operational performance in healthcare, we invite you to join West Cancer Center as the Director, Oncology Revenue Cycle Management.
As published by greenhouse
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
- LinkedIn Profile optional
- Website optional
- Interested in Working, Full-time, Part-time, Supplemental optional
- How did you hear about this job?
- If referred, please list name of the associate that referred you optional
- To help us align expectations early in the process, please share your target salary range in USD. We understand that this may be negotiable, but having a range helps us use your time efficiently.
- List active, relevant certifications and expiration dates written answer · optional
- List active, relevant licensure, expiration dates and state if applicable written answer · optional
- List any current memberships or volunteer work written answer · optional
- Have you ever worked for West Clinic/West Cancer Center or its affiliates in the past? choose one
- If you have worked for West Clinic/West Cancer Center or its affiliates in the past, please list positions(s) and any other name or alias used while employed. optional
- Do you have any relatives or household members employed by West Cancer Center? If so, please indicate name, job title, and location. Do not include any information or identification of marital status. written answer
- Have you ever been terminated or resigned in lieu of termination? choose one
- If you have ever been terminated or resigned in lieu of termination , please explain: written answer · optional
- Are you legally authorized to work in the United States? choose one
- How many years’ experience do you have for this position?
- May we contact your current employer? choose one
- Have you ever been convicted, pled no contest, or pled guilty to a felony or do you currently have a pending charge? Type YES or NO. If yes, please explain: written answer
- Have you ever been convicted, pled no contest, or pled guilty to ANY misdemeanor to include involving fraud, writing bad checks, theft, DUI, or drugs? DO NOT include juvenile cases or cases sealed or expunged by a court. Do not assume charges have been removed. Type YES or NO. If yes, please explain: written answer
- Have you currently or have you previously been excluded, suspended, or otherwise been ineligible for participation in federal programs, or do you have a controlling interest in an entity that has been so excluded or suspended? Have you ever been sanctioned, disciplined, debarred, and/or excluded by a duly authorized regulatory agency, or are there current restrictions/limits on your license or certification? Type YES or NO. If yes, please explain: written answer
- Have you ever served as an expert witness or consultant in healthcare malpractice cases? Type YES or NO. If yes, please explain: written answer
- Are you presently under an employment contract? choose one
- If you are presently under an employment contract, when does it expire? optional
- Please provide 5 professional references to include their name, phone number, and email address. written answer
- Please list any other names used (maiden, alias, nickname) or type NONE. written answer
- I understand that West Clinic/West Cancer Center does not respond to application status inquires until I have been selected for a position or the position is filled by another candidate? choose any
- I hereby authorize West Clinic/West Cancer Center to conduct work history, education, personal reference, or police record inquires to determine my acceptability for employment. I authorize West Clinic/West Cancer Center and its agents to procure a consume report and/or investigate consumer report about my background, character or reputation, including, but not limited to information as to my employment, education, consumer credit history (if appropriate for certain job descriptions), driving record, social security number verification, criminal record, and/or public record history. I authorize all persons to fully disclose information relevant to this investigation. I release from liability all persons, companies, and government or other agencies disclosing such information. I further authorize that a photocopy of this authorization may be considered an original. choose any
- I understand that by submitting this application, I acknowledge and warrant the truthfulness of the information provided in this document. choose any