Director of Operations
Description
Who We Are: Our founder S. Truett Cathy said, “We’re not just in the chicken business; we’re in the people business.” This is a principle we at Chick-fil-A Bridgeton live by each day. If you are compassionate, detail-oriented and hard-working and enjoy serving guests in a fast-paced environment, we would love to meet you!
Voted one of America’s most favorite and fastest-growing quick-service restaurants in the country
Industry leader in Hospitality and Customer Service
Faith-based and individually owned and operated
Pay Type: $18+/hour for Full-Time with Open Availability
We are seeking a developed leader to support the business by communicating, tracking, training and coaching all Team Members in achieving service and revenue goals. As a member of our Senior Director Team, you will oversee Team Members in the development of the business and in continual pursuit of Operational Excellence and 2nd Mile Service, while cultivating a positive work culture. The Operations Manager is in constant contact with the leadership team and Owner/Operator as to what is happening in their scope of responsibility. Their primary role is to uphold our culture of care, champion our "Lead by example" mindset and maintain our policies on a consistent basis.
Manager Benefits:
Health Insurance Contributions
401k with Employer Matching
Leadership Development Opportunities
Tuition-free College
Access to College Scholarships ($1,000 to $25,000)
Paid Vacation
Meal Allowance
Coverage of Uniform Costs
Positive Work Culture
Fun & Fast-paced Environment
Sundays off
Manager Characteristics:
Adaptable and reliable / Respectful and coachable
Emotional & interpersonal awareness
A passion for service with a strong work ethic
A desire to make a difference
Team and people-oriented
The ability to communicate effectively with guests and the team
Excel at empathy
Pilar or integrity
An awesome smile and positive attitude
Must be 18 or older
Must have Open Availability
Requirements
- Must be at least 18 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Ability to handle all equipment, pans, pots, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Works in noisy and fast paced environment
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes quickly and efficiently
- A positive attitude
About
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.