Director of Operations
Bethel Farms is a family-owned company with over 4,500 acres of turfgrass production in Florida.
Our mission is simple: "Honoring God, growing better everyday."
We are committed to excellence, innovation, teamwork, and delivering exceptional products and service.
Bethel Farms is seeking an experienced Director of Operations to provide strategic and hands-on leadership across Logistics, CDL Drivers and Fleet Operations, Maintenance, Warehouse Operations, and Tray Production. This leader will develop people, strengthen processes, manage performance, and ensure our equipment, inventory, vehicles, and facilities operate safely and efficiently.
What You Will Lead
- Provide leadership and accountability for Logistics, CDL Drivers, Fleet, Maintenance, Warehouse Operations, and Tray Production.
- Develop operational plans that support company growth, customer service, quality, safety, and profitability.
- Establish and monitor departmental goals, budgets, key performance indicators, service levels, and productivity standards.
- Lead, coach, and develop managers, supervisors, and frontline employees while reinforcing Bethel's BeThe1 culture of ownership and initiative.
- Partner with executive leadership and the Production, Sales, Finance, Human Resources, and Safety and Compliance departments to coordinate priorities and resolve operational challenges.
Key Responsibilities
- Oversee preventive maintenance, repairs, inspections, and replacement planning for trucks, trailers, forklifts, warehouse equipment, buildings, and facilities.
- Ensure warehouse receiving, inventory control, order staging, loading, shipping, and housekeeping processes are completed accurately and efficiently.
- Evaluate warehouse capacity and workflow, address bottlenecks, and prepare the operation for future growth.
- Coordinate tray production schedules and maintain appropriate tray supply and inventory levels.
- Forecast transportation demand and ensure adequate company fleet and outside-carrier capacity.
- Oversee dispatch, route planning, delivery schedules, driver performance, and communication with customers and internal teams.
- Champion consistent use of operational technology, including the company's driver application.
- Ensure compliance with DOT, FMCSA, state, and company transportation requirements in partnership with Safety and Compliance and Human Resources.
- Review operational data to improve productivity, reliability, customer service, safety, and cost performance.
- Manage vendor relationships, contracts, service levels, and pricing, and provide executive leadership with regular operational updates.