Director of Operations

WITTMANN is a global leader in delivering innovative solutions for plastic processors, offering an extensive range of technologies including robot automation, injection molding machines, and auxiliary equipment for material handling, drying, and temperature control. With its ONE STOP SHOP approach, WITTMANN provides fully integrated systems tailored to customer needs by combining its advanced technologies seamlessly. Backed by a worldwide sales and service network, the company is renowned for its award-winning local service and support.

Job Summary:

The Director of Operations will oversee the day-to-day activities of the Robot & Automation production, ensuring that the organization is managed and performing efficiently and effectively.

Supervisory Responsibilities:

• Participate in the hiring and training of departmental managers.
• Organizes and oversees the work and schedules of departmental managers.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Managing internal workflow tools.

Duties/Responsibilities:

• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates business procedures.
• Implement policies and procedures that will improve day-to-day operations.
• Ensure work environments are adequate and safe.
• Oversee Robot and Automation manufacturing, purchasing, parts and inventory departments, ensuring each is reaching goals set by departmental and company leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in the division to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improve customer service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Reduce lead-time
• Increase weekly throughput, i.e. “robots per week built”.
• Performs other related duties as assigned.