Global Director of Partnerships
About the Role
As Linnworks accelerates growth across the globe, we are seeking a commercially driven, strategically minded partnerships leader to own and scale our worldwide partner ecosystem. This is a senior, high-visibility role at the heart of our go-to-market strategy and one that requires executive presence, a strong global network, and the credibility to represent Linnworks at the highest levels of the industry across every region we operate in.
As Global Partnerships Director, you will carry full accountability for the partner channel worldwide owning revenue contribution, strategic alliance development, and the overall health and performance of the global partner portfolio. You will attend and represent Linnworks at key industry events across EMEA, NORAM, and other strategic markets, shape partnerships strategy on a global scale, and lead a team of regional leaders, including Heads of Partnerships for NORAM and Senior and Associate Partner Managers, ensuring one unified, high-performing global function.
What You'll Own
PARTNERSHIP STRATEGY & REVENUE
Design and execute a compelling commercial partnership strategy spanning all regions, aligned to Linnworks' global market position and growth ambitions
Identify, negotiate, and close high-value partnership agreements that drive meaningful MRR contribution across every market
Build and manage a diverse global partner portfolio spanning marketplaces, platforms, agencies, technology partners, and consultancies
Create revenue-centric partner programmes and go-to-market propositions that generate measurable pipeline worldwide, while allowing for regional nuance
GLOBAL PRESENCE & REPRESENTATION
Attend and represent Linnworks at key industry events, conferences, and partner forums across EMEA and NORAM
Build and maintain senior-level relationships with strategic partners around the world
Act as the authoritative voice of the global partner ecosystem internally, informing product, marketing, and sales strategy at a company-wide level
TEAM LEADERSHIP & DEVELOPMENT
Lead, develop, and coach the global partnerships function with direct management of, Head of Partnerships NORAM and a team in EMEA, including Senior and Associate Partner Managers
Set clear targets and performance expectations across all regions, creating a high-accountability, high-support environment
Set strategic direction for regional leaders, ensuring alignment, consistency, and best-practice sharing across all partnership functions globally
Partner with sales, marketing, customer success, and product to develop and execute joint go-to-market campaigns across all regions
Ensure partner-sourced leads are managed efficiently and converted at the highest possible rate globally
Lead initiatives that unlock upsell and expansion opportunities within the existing Linnworks customer base worldwide
PERFORMANCE & REPORTING
Monitor and report on global partnership performance metrics, continuously optimising programme investment across regions
Provide regular senior-level visibility on global pipeline contribution, partner health, and strategic development to the executive team
What You'll Bring
7+ years of experience in partnerships, business development, or commercial leadership with significant international exposure across multiple regions
A track record of building and scaling partner ecosystems that have driven measurable revenue growth at a global or multi-regional level
Deep understanding of the eCommerce or retail technology landscape and an established international network within it
Executive presence - credible, confident, and compelling in senior stakeholder and industry settings across cultures and geographies
Experience leading and developing distributed, multi-regional partnerships teams
Outstanding communication, negotiation, and influencing skills & able to operate from individual contributor to C-suite, across markets
Strong commercial acumen, with fluency in pipeline economics, partner ROI, and programme investment decisions
A data-driven approach to performance management and decision-making
Self-starter with strong prioritisation skills and the ability to manage a complex, high-stakes, global portfolio
Willingness to travel internationally as required
Performance Indicators
Global MRR and pipeline contribution from the partner channel
Partner satisfaction and engagement scores (CSAT/NPS) across all regions
Partner-sourced closed-won revenue worldwide
New strategic partnership agreements signed globally
Team performance and development metrics across regional leaders
Perks & Benefits
Remote & flexible working – with hybrid options in London or Chichester
Fantastic team culture based on trust and belonging.
Laptop & home office budget – £500 to set up your ideal workspace.
Private Medical Insurance with Aviva, including Dental & Optical.
Group Life Insurance & Yulife Wellbeing & Rewards.
Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace.
EAP confidential benefit – 24/7 access to compassionate guidance & expert advice
25 days holiday + bank holidays
Training, support, and personal development