Director of Payments Processing
Summary
Oversee a payments processing unit, define product strategy, manage partnerships, and drive revenue while ensuring seamless digital payment experiences for customers.
Job Accountabilities/Key Responsibilities
· Define and develop the business plan for the payments processing business unit.
· Harness and develop innovations in digital payments experience, regardless of form factor and payment method.
· Manage, refine and optimise payment processing, own the product capabilities to enable seamless integration of processors and payment networks to our platform.
· Drive best practices and establish key performance indicators to support product and monitor product performance.
· Reinforce the business in the industry to highlight its thought leadership and develop a perspective on regional payment processing that positively and proactively differentiates it.
· Advise and collaborate with commercial team.
· Serve as an advisor on the payment landscape, providing resources to the commercial team and clients.
· Create, support and monitor special projects to increase the number of customers using the business’ payment solutions around the globe.
· Manage payment partnerships.
· Lead the negotiation and execution of Agreements with payment partners, in line with the group strategy.
· Manage relationships with strategic payment partners and vendors, including serving as the main point of contact, supporting onboarding of new customers and maintenance of existing customers to grow the partnership.
· Own the process of all required activities, such as building relationships with target Payment Providers, partners and aggregators.
· Stay informed of the latest innovations in the Payments and Know Your Customer space to evaluate potential new payments partners and technologies for a future role within our business.
· Be a part of an innovative environment and have a direct impact on the business growth of the company.
Core Accountabilities and Deliverables
· Drive sales and ensure the achievement of revenue targets and goals
· Implement and maintain sales processes designed to achieve specific sales objectives in the segment.
· Manage the commercial and sales team while being heavily involved in the motivation, drive and development of new talent within the segment.
· Analyse activities within the segments industry to develop the best and most effective business plans and establish realistic and meaningful KPIs (Key Performance Indicators).
Key Technical Skills & Leadership Competencies
· Strong analytical, leadership, intellectual curiosity and partnering skills.
· Track record of making and executing decisions.
· Experience in indirectly managing senior leaders across the organisation.
· Relevant work experience and progressive experience in technology services, strategy and/ or related environment and operating at decision making levels.
· Successful track record of sourcing, executing and nurturing strategic partnerships technology.
· Ability to create, plan and implement strategies tailored to varying geographic and political contexts.
· Exceptional presentation and communication skills and ability to distil complex issues into structured frameworks and concrete plans
· Excellent oral and written communication, public speaking/presentation skills.
· Strong interpersonal skills required, Proven ability to work well across multiple disciplines within the organisation.
· Strong organisational, time management and prioritisation skills with great attention to detail.
· Proficiency and substantial experience with standard office productivity software and equipment; ability to read, process and synthesise printed materials on paper or standard computer screen.
Requirements
Experience Requirements
· Strategic leadership and direction of similar size organisation within African and Payments or Fintech industry.
· 8-10 years of relevant work experience and progressive experience in Management services, Strategy and /or related operations services at decision making levels.
· Experience in strategic planning and business development.
· IT and Business knowledge.
· Outstanding organisational and time management skills.
· Excellent communication and interpersonal skills.
Academic Qualifications and Certifications
· Bachelor’s Degree in Business and related fields.
· Master’s Degree in business administration or similar relevant field.
· Management and Business-related post-graduate qualification.
· A relevant professional qualification will be an added advantage.