Director of Payroll Services

*Must reside in the Grand Rapids, Michigan Area

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Director of Payroll Services, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Develop and execute payroll strategies, providing leadership and direction while implementing controls and process improvements to ensure accurate and timely payroll processing;
• Ensure the accuracy and integrity of payroll transactions, maintain payroll-related system configurations, and support organizational financial reporting through effective payroll accounting and reporting practices;
• Lead, develop, coach, and evaluate payroll team members in alignment with job expectations and Bethany's values;
• Evaluate payroll technology solutions and serve as the Subject Matter Expert (SME) to maximize system capabilities, efficiency, and operational effectiveness;
• Evaluate vendor solutions, as directed by organizational leadership, to ensure services meet Bethany's operational, compliance, and service requirements;
• Serve as the point of escalation for complex payroll issues and partner with Finance, Human Resources, Information Technology, vendors, and organizational leadership to resolve concerns effectively;
• Provide leadership and governance over payroll compliance by maintaining a continual pulse on evolving federal, state, and local payroll regulations; evaluating organizational risk; recommending policy, process, and system enhancements; and ensuring timely implementation of compliancerelated changes;
• Lead and support special projects, strategic initiatives, operational reviews, and payroll-related data analyses and requests for the Chief Financial Officer, executive leadership, and key stakeholders to support process improvements, compliance efforts, and informed business decision-making;
• Collaborate with Human Resources and Information Technology to ensure the accuracy, integrity, and security of employee and payroll-related data;
• Serve as the Finance department SME on payroll operations, process improvements, strategic initiatives, and organizational planning efforts;
• Oversee and support the annual Workers' Compensation audit and provide payroll data and analysis to support accurate employee classifications and reporting requirements;
• Complete other duties as assigned.
  

What Will Make You Successful

• Bachelor’s level degree from an accredited college;
• Certified Payroll Professional (CPP) accreditation preferred;
• At least five (5) years of progressive experience managing and processing payroll operations;
• At least two (2) years of experience managing a payroll operations team;
• Working knowledge of configuration, functionality and implementation of payroll processing systems, UKG suite of products preferred;
• Strong analytical, diagnostic, and problem-solving skills reflective of an understanding of the business implications of decisions;
• Exercise a high level of confidentiality;
• Excellent verbal and written communication skills;
• Must be able to work with all levels of the organization and stakeholders;
• Demonstrated strong customer service focus, allowing for the development of strong working relationships and collaboration with other departments to achieve desired outcomes;
• Must be reliable with time sensitive deadlines and tasks;
• Work well under pressure and adaptable to change;
• Proficient in Microsoft Office, with advance use of Excel;
• Familiarity with configuration, functionality and implementation of HRIS systems, UKG suite of products preferred;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance

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